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My mobile phone account wont link on the app

Lyndyloo66
Explorer

I have gone through the process on the App to link my mobile phone. After doing this it states I am already linked but it does not show up any information regarding my account or contract. 

Any help with rectifying this would be much appreciated

1 REPLY 1
Chris_S
EE Community Support Team

Hi @Lyndyloo66 Thanks for getting in touch with us here in the Community.

 

I'm sorry to hear that you're having trouble linking your phone with your My EE account, we have a webpage specifically for linking EE products which you can find here

 

I'd recommend giving us a call on 150 so that one of our guides can get your phone number linked with your account.

Chris S