Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
EE App is a total joke 笠. It's forever under maintenance !!!. Customer care advices you to uninstall & install "STILL UNDER MAINTENANCE" - You call back and they send you a link to log in again and change passwords "STILL UNDER MAINTENANCE" - ...
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Having just moved to EE from Plusnet, each day seems to bring up something that makes me regret my decision. First, the app doesn't tell me anything, ie call records, sms records in detail. The Plusnet app itemised everything so it was easy to see ...
Hello EE whenever I pay with my phone bill it always says error and it’s really frustrating and really annoying I don’t know why but whenever I buy things it works but when I buy another thing it doesn’t and also is their a limit to the bills Thanks
I must have tried 30 times in the last couple of months to link my phone to the app just keep getting we're having problems try again later ......any ideas ??
How do I start an online chat?
Hello i already have a tablet on the EE network. Today my new sim arrived and I'm going to use the same Email for both .Is this possible. Thanks
Does anyone know where to find the important documents in the app .Keep getting text messages say there is important documents to view in the app but when I go to it I can't find where they are .
I just want to check my account, nothing now showing. Bills, data usage etc
Hi, I am unable to view upgrades or access my shop on the website or the app. I have tried on various devices, browsers and I've tried clearing cookies etc. None of those steps resolve the issue. Below are just some screenshots of how this issue pre...
