Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My application not working.How can I make it working
Why is your site always havingnmaintence done
How do I change my number on my account please? (Not remove just unlinking)
Hi All, This little damsel in distress is looking for some assistance and advice, or should I say information on retrieving an old mobile number that I once had with EE. I had this number in question approximately 8 years ago! The number is *****...
The option for Live Chat has gone. Does anyone know how to get it back? Thanks.
Hi all, I was wondering if someone here would be able to help.I have an EE mobile account which I can currently view on the My EE app and via the website. I've recently switched my broadband provided to EE. However I'm having trouble linking my broad...
Hi there, i am having an issue to use the ee app it is not showing me the contract which i have
When I tried to log in to my EE account, I received the message 'blocked' as shown.I have cleaned the browser history and cookies and tried several times.Wanna know how to fix it?
I pay for itemised billing. on my app I was able to see calls and texts before the bill. Since two days ago I cannot do this. Where can I view the calls and texts now?
Hi, I have an old pay-as-you-go number that I would like to connect my account to, but it is already linked to my brother's account. Is there any way I can remove the pay-as-you-go number from his EE account and put it on mine without having the SIM?...
