EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 608376 Views
  • 0 replies
  • 12 kudos

Issues with Website, loggin in - Small business

Hey there, My phone got stolen recently and I've been planning to go to an EE store to get a new sim card. I was hoping to be able to log in to my Business account but every time I login, it keeps taking me back to personal. I attempted to hit small ...

website error for broadband when logged in

if logged in i cannot access the broadband section it shows technical error this has been going on for months i have called and logged a complaint it is still in error state if i am not logged in i can see deals fine, is this sitewide  for everyone d...

Mattu by Established Contributor
  • 873 Views
  • 6 replies
  • 3 kudos

My EE app and website does not show billing

What is going on with the MY EE App or website. each time I go on an log in it never shows my bill I can navigate around the app no problem but I cant see my bills. It always shows a blank page. I have repeatedly uninstalled and reinstalled but with ...

ynot68b by Established Contributor
  • 2049 Views
  • 9 replies
  • 2 kudos

Resolved! Merging accounts

I have 2 EE accounts, broadband/tv & mobile phone, I am trying to merge/link these accounts to my log in page on the app but each time I use the ‘link accounts’ option to do so I’m told that they are already linked to another account log in and I hav...

EE Website Shop and In App Upgrade = 404 Error

When I Google this issue it seems to be endemic within EE, with the issue going back years. I can only presume that this is not a issue with EE, but actually a business decision. The same with the elusive live chat that is never available. Forum staf...