Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi. I've already got My EE App on my phone and it's got my mobile phone contracts associated with it. I'm trying to link/add my "new" home broadband account with EE but the registered mobile for the verification is different (which should not be a p...
I have logged into my account on line (not on the app) and i go to billing and i press dowload bill and its not downloading the bill - then an error message appears. I have tried doing this for two hours! Even logged off and back in several times. ...
Is there someone that can help me with this issue? Having same problem that a couple of other users have described on this forum. Have a 20% off discount code that I want to apply so can’t do the order over the phone
07953 966 350, is this an official contact number of ee? I call EE service through the app, it automatically call this number but not 07953 966 150.
Technical support have informed me there is a problem migrating some new ee customers re. ee id to the platform online/app where access to billing and family data sharing can be managed.I am affected by this.How long will it take to resolve?
Hi all, trying to get through to EE on the phone and all I get is a text message saying someone will contact me in 15 minutes. No phone call from them at all.
Hi, I got my phone number 2 years ago, and it was added to my stepdads MyEE account without me knowing. A year ago my stepdad and my mum broke up. I pay the Pay as You Go, but cannot add my phone number to MyEE. Is there a way to remove it from my ex...
Hi I recently got my son a mobile with EE as they are merging with BT. Previously had mobile with BT. Anyway set it all up and could see all the info etc for data and phone on the app and website. However since my bt broadband and TV has gone over to...
