Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is there any way through the re app I can set my child’s phone to switch off at a certain time every night? I know I could do it through the settings on his phone but he can easily switch that off.
Since the new update I can't get on the app and I have 3 other sims so I can data share it need sorting ASAP many thanks
Hi,I’ve landed in the US. I am travelling for work. I have tried to buy the roaming pass but the app says it’s undergoing maintenance? I’m stuck. Really stuck. it said ‘we have a problem loading this page’ and now ‘your app is being improved’ please ...
Best ever
Hi I want to pay my bill but the app is not working can you help me please
I am trying to add accessories to my plan but every time I get to checkout I complete everything and press Next/Confirm and it's just frozen then with the wheel spinning and won't let me go any further.
I've been trying to access the "message us" option on the app for days but it's never available. What is going on? Last time I had to call EE I spent 40 minutes waiting for someone to become available... I don't want to be doing that every time I nee...
