EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Hi everyone I can't link my products on the app

EE App

having problems with the EE App I am unable to sign into it or sign into my account on my PC. And it seams other people are having similar experiences. with this issue being percent I am unable to check my bill with EE (phone and Internet) looking fo...

Registering and copy invoices

I joined EE from 3 back in April since then I have been happy with the phone and signal and I must admit when I have spoken to EE they seem very helpful. As a business we would like to get copy invoices. This should be relatively easy, just log in an...

EE id set up with wrong email.

My EE id has been set up with wrong email. I can log in with the wrong email (googlemail), but I have already created an account with gmail. Can someone help with this?I have contacted CS and they said 5 working days. Any way this can be resolved fa...

EE App doesnt do what's advertised

Is it just me or does the EE app on iPhone not offer any broadband and hub management features?I keep seeing emails and messages saying scan the QR code to manage my device connections through the app but the app does not offer these features. I've ...

EE website and app not working

I can’t access the app or the website at all. I called EE and they told me to change the SIM which I have done. I also cleared the phone cache history, deleted and reinstalled the app. Nothing has worked. Any ideas about a solution?

Resolved! Re: close and delete old my ee account

once deleted when contract ends can I sign-up with my new email etc fresh account?

Resolved! Delete old service from ee id and add new broadband to ee id

My ee id is linked to an old ee phone number which I've passed over to my parent when they needed a new phone quite a while ago, and I recently got a new broadband.Is there a way for me to unlink the phone number and add my broadband to my ee id

EE has been a headache from the start. They don't know what they are doing.

Hey, So, I know this is anecdotal, and there will be many out there who have had a smooth ride of it, but from the first, EE, broadband and now mobile, are just a mess when it comes to my accounts. I still, after four months, can't access my bill onl...

Upgrade not working

Hi, i ordered my upgraded yesterday and they said they sent me a confirmation email but they still haven't, is there a way for it to be sent again? The money was taken out of my account so I know that the order placed went through. however my EE a...