EE app and website

Linking new EE Sim to App requiring visit to store with id

More EE hassle and incompetence. When I try to link my new Sim to the App, it tells me that I need to present ID in a store or call first. Having spent 12+ hours on calls to EE (typically on hold for 30mins)  since we moved from BT 3 weeks ago with T...

Live chat

Why is no one responding on live chat? Been waiting over 2 hours now!! Absolutely ridiculous!!

Issue logging into EE store/games

When I try to log in to the EE store in order to make a purchase, after I've entered my password and clicked sign in, the password field auto populates with dozens of characters and my log in attempt fails. I've tried this on my Samsung 24 Ultra and ...

Says I’m not the account holder

I need to check my bill and look at possible upgrade but it says I’m not the account holder. I’ve been with EE for years with the account always in my name and paid by me. I’ve called about this issue before and promised it would be rectified but wit...

basket delete

helloi want to delete and empty my basket but i cantthank you

EE CHAT

Been on bold not since Friday 25.10.25 08:15 , had no reply , went back on  today Saturday and still.no.reply , does this work or has it been cancelled due.to.manning.levels Anybody from EE there ?

I have exactly the same issue, I am absolutely done with EE. They couldn't sort out a house move and forced me mid contract from BT to EE. Didn't transfer service on the booked day. Couldn't give me the same prices I had on BT and now try and tell me...

ee app not working