EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

merging two accounts

2 mobiles on one account with the email address ending gmail.compurchased broadband in a shop - they couldn't do it under the gmail.com account so in order to complete the purchase they used the same address but with googlemail.com at the end.downloa...

EE app

The EE app is not working and I can not see whens the next date of payment for my monthly pay plan is .

Login issue

Resolved! I think i have a stalker girls weirdo hacking my ee app 😳🥳🥳

Resolved! Eee

How to see the bill in Eee apps

Resolved! EE app not working on iPhone 14. Im a new customer

Hello I have downloaded the app & it works the first time but on logging back in I just get a screen that says we need to access your device. The screen never moved on from this prompt & the only option is to delete the app & start again but with sam...

EE account unavailable

I’m having trouble being able to access my account both on the EE app and the website, both saying the information is not available or can’t be loaded? i am unable to make any changes to my account or check my bills etc. has anyone experienced this? ...

New to EE Broadband - Login and OTP issues

I've just "transferred" from BT to EE for Broadband, etc. Not the same problem that you have but similar. Trying to set up the EE app on my mobile phone and to apply the change I have to provide a code delivered from EE via SMS. Setting up the same ...

App and Profile saying “something went wrong”

Last time they had to white list my IP Any ideas?

No access to app or website for account

I have not bern able to log since July and despite multiple phone calls to tech support etc this has not been resolved.I cannot check my bills, gift data or anything apart from see my profile.Am I within my rights to cancel my contracts without pena...