EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597167 Views
  • 0 replies
  • 12 Helpful

Resolved! Chat

I am trying to chat with someone to make an upgrade/ discuss my upgrade options. 

Issue upgrading

Hello, im trying to upgrade my contract on the website, due to difficult hearing. One thread told me to message UP to 150, which did not work so now im attempting to use the website.im logged in, but it says “login to upgrade” no matter how many time...

Jwainw60 by Visitor
  • 480 Views
  • 1 replies
  • 1 Helpful

this website is useless

I get the email saying my bill is ready to view and I click the link that says click here to see your bill and it takes me to this website with not a single bill visible anywhere, useless instructions that don't even work and no way find my bill or m...

will1977 by Explorer
  • 1068 Views
  • 8 replies
  • 0 Helpful

Speed

Hi you promised me for good internet but we can’t  even see youtube ?? 

Biuck74 by Explorer
  • 350 Views
  • 1 replies
  • 1 Helpful

I can not get my bill online I do not have apps to download  Bring back BT 

neileen by Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful