Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Every time I open the ee app it asks me to logon and create a pin. Is this a general bug impacti g everyone .. it's so annoying.
Hi ,i would like to change my address
I woke up Tuesday morning this week login to my EE app and found I no longer have access to my mobile account only my broadband account try Phone 150 to get this fixed, but all they keep doing is asking for my IPV4 and I will not give it as private t...
bruh this website is so annoying Im buying the pay monthly and at checkout process. I have been trying to do this on 4 different devices and for 2 weeks but it never work at all. Error at every step and i cannot do anything, so terribleI called 150 a...
Does anyone have issues with linking accounts (2 mobiles and internet), which prevents me from seeing them on the app. Also, hey had completely the wrong email address, one that I’ve never had which apparently gets changed but due to the new system, ...
You may die waiting and working for resolution. You will be passed from pillar to post, forced to repeat security every time, and to repeat your story again and again. No matter how much they inconvenience, aggravate, insult, frustrate, intimidate or...
Hello, I can not pay my SIM card bill through E_E web site and mobile app, It gives an error message that it is not possible to pay now, try again later even I have tried different days still the error message is exist. It seems there is a problem i...
How do I live chat with EE? I don't want to wait an age calling a call center....
Paid my bill and the app/web still show that my bill is due?I have checked my bank account to confirm the payment, what should I do?
