Community Activity

Trouble with buffering

Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently.  I have 135 mbps according to the Netflix tester. It never buff...

KarlJ43 by Visitor
  • 47 Views
  • 2 replies
  • 1 Helpful

My landline hasn't worked for at least three days

I can't get through to customer service either and I have been trying g for a couple of days !!  1) My landline hasn't worked for at least three days (my broadband is working) there is no dialling tone so I cannot ring out and my elderly dad of 95 ca...

Wifi Drops Out - Online Gaming Same House

My flatmate and I recently signed up for EEs fiber package. One thing that has started happening is when we play online games together our pings will spike and crash the internet for both of us. Its incredibly frustrating and happens constantly whene...

Jammpot by Explorer
  • 75 Views
  • 3 replies
  • 0 Helpful

Xbox Game Pass Ultimate

Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Sports on Discovery Plus

I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating

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Marco68 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Date allowance

Hi I’m going to Spain next week can I use my UK allwance or will I be charged 

AA721 by Visitor
  • 30 Views
  • 3 replies
  • 0 Helpful

Cannot turn off mobile data on my kids phone after 10pm

To maximise my parental control, I normally turn off the data on my kids phone from the EE apps or website to ensure they are not on the phone all night after the WiFi has been paused. Why is it everyday that I cannot perform this action after 10pm. ...

BD52 by Explorer
  • 1070 Views
  • 11 replies
  • 1 Helpful