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Data gifting?

Me999
Investigator
Investigator

How are we supposed to GIFT DATA to our family if we can’t use the app for a week ? 

13 REPLIES 13

Was there any update on this? I’m trying to gift data to my 14 year old daughter but the app and the website both say they are being updated so I can’t. Surely there must be another way or we should have been informed this was happening? Thank you  

Christopher_G
EE Community Support Team

Hi @Andelou 

Could you give it a try this morning please? Hopefully you'll be able to gift now.
Chris

Sharuzan
Visitor

Hi I have also been having this issue saying that I can not gift people even though i got 28gb/30gb. I tried to do it on both the mobile and desktop version but it isn't working. I hope this will be fixed soon cause I need to gift it to my sister as she is coming home from far without any data which will be a struggle.

Leanne_T
EE Community Support Team

Hi there @Sharuzan 

Thanks for coming to the community 🙂

Are both numbers on the same pay monthly account? 

Have you been able to gift to the other number previously? 

Speak soon. 

Leanne.