Unable to access all features on account page

[Dylis16]

Anyone know what’s happening with the EE page. Can’t access invoices, see usage etc.

This has been happening for months and as a business customer I need to access invoices.

[Michael_D · Accepted solution]

Hi @Dylis16 

Thanks for coming to the community.

I know how important it is to be able to view your invoices, particularly for a business account.

If you are able to login but then not see information, I'd recommend getting in touch with our business team, so they can have a look into this further for you. 

Michael

[osel]

So how was this resolved? Having the same issue.

[Dylis16]

It hasn’t been resolved. 

[osel]

So the account page simply doesn't work? I'll try to call support Monday, but how come EE doesn't care about this not working for months?