Unable to access all features on account page
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28-09-2024 09:43 AM
Anyone know what’s happening with the EE page. Can’t access invoices, see usage etc.
This has been happening for months and as a business customer I need to access invoices.
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28-09-2024 12:51 PM
Hi @Dylis16
Thanks for coming to the community.
I know how important it is to be able to view your invoices, particularly for a business account.
If you are able to login but then not see information, I'd recommend getting in touch with our business team, so they can have a look into this further for you.
Michael
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28-09-2024 12:51 PM
Hi @Dylis16
Thanks for coming to the community.
I know how important it is to be able to view your invoices, particularly for a business account.
If you are able to login but then not see information, I'd recommend getting in touch with our business team, so they can have a look into this further for you.
Michael
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30-11-2024 09:47 AM
So how was this resolved? Having the same issue.
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30-11-2024 10:33 AM
It hasn’t been resolved.
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30-11-2024 11:33 AM
So the account page simply doesn't work? I'll try to call support Monday, but how come EE doesn't care about this not working for months?

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