Unable To Access My EE

[DWessels]

When I log into my EE online it just gives me this error code:
There seems to be a problem...

Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE.

(10-001)

When I try to access My Bill or most things on the EE app it gives me an error without an error code and tells me to refresh the page or to try again later or to call EE.

[James_B]

Hi @DWessels,

Welcome to the EE Community. 🙂
Have you been able to access your account in the past?

How long have you been seeing these error messages for?

James

[DWessels]

Since I rejoined ee this year

[Leanne_T]

Hi @DWessels 

Thanks for coming back to us 🙂

Please report this to our customer care team on 150, they can raise a support ticket if needed to get this looked into. 

Leanne.

[DWessels]

I have called them multiple times now and still they have done nothing. Same answer each time with "We are working on it" and "There are other people with the same issue". 

I wanted to move my broadband to EE as their offers are better than the competitors but with this going on I am thinking of leaving EE entirely.