Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Has anyone else had difficulty ordering from the app or website? I have tried to add another device and plan to my account today however on the website it doesn’t allow me to get to my basket. Just loops me back to the page where I can upgrade, shop ...
I recently got a replacement router as my old one got hacked and security patches hadnt gone through on it. I am trying on myEE app and website to "link" my broadband so I can see account info on my EE as otherwise i get zero contact from EE otherwis...
Hi, I have an issue with repair tracking website as tracking is displayed correctly but when I want to open repair report or photos attached all I can see is: I've seen that other people had this issue in the past, is there a way to resolve it?
I have tried to acces the system to review my add on and for 3 days now this is not available.
EE chat where do I access it
I’ve just changed plans, now I can’t seem to gift data. Both plans are gift data accessible. This has also coincided with the new app update. anyone got any ideas? I’ve asked for help but it’s not helped.
I login but always get the message : 'There seems to be a problem....'This happens day after day. Can anyone assist, please?
afternoon all, I seem to have two issues, first is I has two Apple Watch accounts linked to mine but only have one watch and I can't seem to cancel either. my other issues is every time I log onto my account for possible purchase anything (for exampl...
