EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589539 Views
  • 0 replies
  • 12 Helpful

No code to change email address

Trying to edit/change my email address via the website, but it will not send me a verification code so I can do so. Tried a few times. Please don't tell me I need to call them! Aggghhhh!Thanks

Gollom by Contributor
  • 742 Views
  • 5 replies
  • 2 Helpful

Resolved! Unable to access "Manage" option after logging on.

Hello.I have been a new member with EE for just over a fortnight.I am able to log in using firstly my username (ie my Hotmail address) followed by "Next" followed by my password.On pressing Return I am directed to EE's home page with no sign of the "...

Avasdadx by Investigator
  • 2376 Views
  • 7 replies
  • 0 Helpful

Account Closed Error

Sometime in May I upgraded my contract and got a new device, and had to change the address on my account to get it delivered. In the process of choosing a new device, I spoke with an agent on the live chat about what add-on deals I would be eligible ...

1000001806.png
Juntao323 by Investigator
  • 864 Views
  • 7 replies
  • 1 Helpful

EE app

How have EE managed to make such a monumentally useless app. I can’t even use it to check on my data usage!!Do better EE

EE Perks - Unable to login

Hi, I'm trying to login to my EE Perks account after receiving confirmation earlier today that the account is ready to use.When I tried to log in, it say my username/password was incorrect. I went ahead and reset my credentials using the "Forgot Logi...

ChetzB by Investigator
  • 1354 Views
  • 13 replies
  • 0 Helpful

Resolved! Not able to link phone

I’ve been trying for the last couple weeks to try and connect my first phone with EE and I’m able to put the number in , the code and then it says this products already linked go to the device centre. I go there and it’s not appearing tried every oth...

Woodzy3 by Visitor
  • 513 Views
  • 1 replies
  • 2 Helpful