EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9123 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 22993 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 488698 Views
  • 0 replies
  • 12 Helpful

Resolved! Help?!

I’m trying to access my EE app but can’t seem to get on there. Is there another way I can check my billing account 

Kimbo99 by Visitor
  • 364 Views
  • 1 replies
  • 0 Helpful

Resolved! What is an EE ID?

Is it just the userneme/email addy that you register a MyEE a/c with? Register for an EE ID seems to imply it's something on top of the email addy. It starts by saying to get an EE ID you just Create account in seemingly the normal way. But then it g...

XRaySpeX by EE Community Star
  • 3142 Views
  • 5 replies
  • 2 Helpful

EE app help

Hi everyone. After 1 live chat, 2 phone calls and 2 promised call backs that never happened from EE I need some help from you helpful people please My EE app was working fine, until one day when I went on and it has no idea who I am and wants me to l...

1000001037.png 1000001038.png 1000001039.png 1000001047.png

Ee app

I was a switched from paying and go to contact, when I have payg in app was showing everything about account, payment and bils info, on new update contact app nothing shows, find a difficulty to see any information, only log in datales absolutely awf...

Re42 by Visitor
  • 311 Views
  • 1 replies
  • 0 Helpful

Resolved! Screen time

Is there any way through the re app I can set my child’s phone to switch off at a certain time every night? I know I could do it through the settings on his phone but he can easily switch that off.