Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've just moved from BT to EE and was given a PAC code to keep my own mobile no. However, my EE account lists the new mobile no they assigned temporarily as my contact and I can't edit that. Calling 150 is a waste of time because there is no menu cho...
I have been trying to place an order for accessories on my mobile account for a few weeks and keep getting a 'somethings gone wrong' error message. I rang EE to be told there is a problem and to try again tomorrow and if unsuccessful ring back. The...
helloI requested a code, but no code comes to me.Please guide me how to fix this problem?
I transferred from BT to EE 2 months ago, had two bills since then but unable to view any of them, I need these for my accountants as I have my own business. I have called EE twice and they said because I left BT seem to still be linked that that acc...
My EE app will not pair with my hub. I tried to pair it and it stayed on the pairing screen for like 2 hours and wouldn’t progress past that point during which I couldn’t use my phone otherwise it’d reset. I need to access parental controls. Is there...
Hello I would like to set up a third party on my account please
Hi ,Ee has closed my account because of address changing but I haven’t changed my address.What am I going to do ?
I am trying to look at my upgrade options but nothing displays. I get the box that says it's time to upgrade, but when you click this I get the following screen;
Is anyone else having problems with live chat on the app. I have messaged them this morning at around 9am and got a message saying "Your estimated wait time is approximately 5 Minutes" but nearly an hour later and no reply, not the first time th...
