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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 11387 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 24899 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 526312 Views
  • 0 replies
  • 12 Helpful

Promotion offering 40% discount from EE

Just got a call from a supposedly agent who works for EE saying she will basically cut my contracted bill in half after asking how much I paid. When ask how long will this promotion last rush and said one year but needed my email address first so the...

Pjoy by Investigator
  • 866 Views
  • 4 replies
  • 0 Helpful

5G broadband router says I’m out of data

I’m supposed to have 500 GB of data. Suddenly tonight the router says I’ve used up all my data. In 20 days of my billing cycle. I have never once hit the data limit in 13 months of owning this router. Now after 20 days it’s trying to tell me I’m out ...

troot81 by Investigator
  • 385 Views
  • 4 replies
  • 0 Helpful

To do with your **bleep** we app

Well this is what I do t get about you people that make things and say things but yet when we ask a question regarding it we get no answer do you know how much you look like for saying things to use know knowing you guys are ment to be the EE COMMUNI...

DMONEY1x5 by Contributor
  • 363 Views
  • 3 replies
  • 1 Helpful

Resolved! Transferring data

I used to be able to transfer data between my 2 devices but now am unable to as the App is not working and hasn't been for months. How can I do this?