Community Activity

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?

Resolved! Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Contributor
  • 130 Views
  • 8 replies
  • 2 Helpful

Hi, did you get a resolution to this problem, my husband and I are having the same issue!thanks in advance

Award winning ?

Been having a look around .3rd of May 2025 what awards do EE actually have? Not the passed ones upto Date Awards.I have seen next awards  will be handed out this year September .suggestion.RootmetricsOoklaSift Davi’s IncLikewizeSoftbank GroupHave a w...

Woody111 by Valued Contributor
  • 26 Views
  • 3 replies
  • 0 Helpful

Now tv issues

Got Now tv in my package. Set up my tv box tonight. Email is the same for my Now account and EE. tried ringing but fobbed off as near closing time. Now does not work and seems a real common issue. never had issues with sky. 

256Jb by Investigator
  • 31 Views
  • 4 replies
  • 0 Helpful

Resolved! Been told

Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...

Woody111 by Valued Contributor
  • 274 Views
  • 23 replies
  • 0 Helpful

Lost inclusive roaming in Australia

I used to have included minutes and data from Australia but got a text from EE to say that had been removed?  Checking my extras I now only have roaming in EU included. I'd like to add Row 1 so I can have Australia again but it doesn't give me the op...

PayPal top up

Hi, I topped up using PayPal to pay my datapack. PayPal said they sent the money to EE PIN but when I call 150 to check my balance they said I have £0. Can someone help me. thanks.

MaryHz by Investigator
  • 18 Views
  • 1 replies
  • 0 Helpful