Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.
Hi I'm having an issue with the EE shop on the app and on the browser, whenever I try to get a contract out online it lets me get to the part where you input info for the credit check but when I try to go further it shows a popup that says I need to ...
Hello I've recently just got ee and the app but my phone number is incorrect on the app and when I tried to change it it sent a pass code to that wrong number how can I change it to my number? Many thanksK
I cant access plans and subscriptions, been like this for ageshelp please??
There is nowhere on my profile that I can change my address .... can anybody help? preferably someone who works at EE
Hiya, New landlord has requested a secondary form of "proof of address" and has confirmed my EE bill would suffice. However, I have a bit of an issue as I am currently staying with friends short term (the intention was to flat hunt so no bills were c...
I am unable to gift data, is there a problem with this service, thanks
I have two mobile phones (my own and my husband's) and a house line with broadband. The monthly statements only show the mobiles. How do I get a complete monthly statement with all services shown? There doesn't seem to be any way of doing this by ...
