Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
The app is down yet again how am I supposed to pay my bill on time off your app continues to crash
I'm unable to top up as the app seems to be unavailable each time I check. Is this a general problem or do I need to clear my cache?
A 7.9% increase, following a 14.4% increase last March, what a total and utter joke of a company, inflation is 4% and a company making vast profits(unable to find theirs or the BT Group) profits for 2023 can pick and choose how much to increase their...
Hello!I just got an email from EE about upcoming price increases, but it was sent to an old email address I haven't used for a few years.The email's footer says:We're sending this email to the address (...) we have registered for you to receive servi...
I’ve been trying to gift data to my son all weekend. I have plenty of data remaining - I can select his number and the amount of data but I keep getting a message to say that it has failed?
When will the app be working again? Or can I get my money reimbursed, as I can't add my data that I have paid for
Hello, When will EE app be running again, I was in a conversation with a member of staff when all login to EE was suspended
