Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
HiIs it possible to merge 2 online profiles. Myself and my husband have separate online profiles and we each have some of the kids mobiles on there as well. We would to have one online profile so that the whole family has access to the mobile benefit...
I want to tell ee I have moved. I am mobile only. But on my profile there's no address listed - it doesn't seem possible to access/change these details online. help please!
Can anybody help me whilst am trying to link my mobile & broadband keeps saying this device is already linked to a incorrect email/username I have contacted EE technical support regarding issue they keep saying we have sorted issue getting frustrated...
I created an account by mistake, I would like to delete it without calling because I am from abroad and I have problems with the English language, I would prefer to do it through an email address or directly instead. Thank you.
EE, I struggle to contact you and understand the frustration expressed above. Your present system of phoning a voice service is poor, because it does not offer services I need, for example:- Credit to MyFi which is not working on app.- Can't phone m...
I can’t see the names of family members in the App. This used to work but I’m now no longer able to allow EE access to contacts within settings, contacts option no longer there - any reason for this?
I cannot wait to get out of this contract. The app is littered with errors, and that's only on the rare off-chance you can actually access it. Most of the time, it's under so-called "maintenance".
Hello,I've been trying to buy an add-on but after inserting my payment details I'm redirected to an error page that says "Sorry, we were unable to complete your request right now. Please try again later".I've tried multiple times on the website and t...
Hi dear I have problem in my app I couldn’t sign in
