EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Ee store

Ee store currently says they are making changes I want to order something but I’m unable to as it won’t allow me to go any further after adding to basket… how long until the store is available again??? thanks in advance

Resolved! Account Owner Change - “Account Closed”, CS not helping

Hi, a few weeks ago my uncle and I called CS for a change in account ownership. The account was in his name, but under my email address and my billing details. The CS member told us that the change would be instant and that it had taken place — the e...

Download my invoice

I can not download my invoices on the EE website, for the last two months Has anyone else had this issue

How do I merge two EE accounts with different emails?

My phone/wife’s phone are on one account registered to me with an old email I don’t really use anymore (but still have access to). My broadband is also registered to me on my current email. I’d like to merge both accounts to the current email so I ca...

EE app/account log in

Haven’t logged into the app for a long time and I receive the same error message on both the app and browser. Enter my details, enter a pin, confirm the pin and get the error message. Tried new password, on browser and app. New EE broadband today and...

Ee

Weres me services

I can’t gift data or change my inclusive extras?

I can’t gift data or change my inclusive extras?Keep getting error messages over a week now

Fed up with website

Log in to account on app and can't add anything to basket.I went on to website, managed to add what I want, but as soon as I log in, it says it can't perform that action and deletes everything from the basket. What gives?How can a tech company be so ...

Data sharing

Haven't been able to access Data sharing for a month. Keep coming up with "sorry we are fixing the issue" any idea when the issue will be resolved?

Random number added to my account

Hi all, I reported my phone as lost on Friday. Just checked the EE app and a random number has been added to my account. Has anyone else had this problem? Should I be concerned?

EE app and website

Forum Posts