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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9127 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22995 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 488726 Views
  • 0 replies
  • 12 Helpful

EE App = Garbage

I cannot wait to get out of this contract. The app is littered with errors, and that's only on the rare off-chance you can actually access it. Most of the time, it's under so-called "maintenance". 

Resolved! L6 3AE

Hi dear I have problem in my app I couldn’t sign in 

Bakhit by Investigator
  • 278 Views
  • 2 replies
  • 0 Helpful

Resolved! Ee app

Why when I’m logi in to my app I don’t see my bills and pay what should I do 

Anna230 by Visitor
  • 343 Views
  • 4 replies
  • 1 Helpful