Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been trying to login to my account for the last few days using the app and the website and it comes up with there is a problem. I’ve tried using more than 1 phone so it’s definitely not the device I’m using. How long till this is resolved?
is anyone else encountering a page not found page when trying to view contract options? Every phone I look at lets me select the deal then when I try to check it out it says page not found??
Left EE & cancelled DD. As expected they contacted me for the amount. I tried for over an hour to get a copy of the bill to see what I am being charged for. ( I know the amount) This is impossible unless I agree to a letter which is charged for! I wa...
Hi,I have a business account but cant link my phone number to the app.Rang the 150, but they hung up,I need my bills asap.Simon
Good
Why can't i get on my ee app
Has anyone tried to change their password on the appallingly poor EE website? It has taken me an hour to get the right link to do so.The EE website is top the list for uselessness, being unfriendly and unnecessarily complicated. Shame on you EE.
