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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 602838 Views
  • 0 replies
  • 12 Helpful

Resolved! Bills not shown

Trying to view and download my bill but when I select 'bills/payments' it's not showing anything!  It also shows latest bill details on home page but if I click on it to view I also get a page with no details!  Can anyone help please?  I am logged in...

DebAmore by • Explorer
  • 923 Views
  • 4 replies
  • 1 Helpful

Account Closed?

Right, I’m at the end of my tether and haven’t got many more avenues to go down. Coming up to 2 months ago I spoke to someone on live chat via the app to remove a broadband account off my account which was made but failed to activate and also try and...

Davej4290 by • Investigator
  • 532 Views
  • 2 replies
  • 1 Helpful

Bills

For days now I want to see my bills but it says "problem we're fixing it". Also I have to go through the app, search 'bills' under help where it says 'open the app and look under manage' a different manage on a different app to the one on the app. EE...

robinoi by • Visitor
  • 550 Views
  • 2 replies
  • 5 Helpful

linking 2 EE numbers under one account?

Hello I have 2 EE numbers -  a contract number and another pay as you go number.  I have tried to link them to one account, and it keeps saying that they are linked already, but I am only able to access one number on my account. How do I properly lin...

Amabm by • Visitor
  • 721 Views
  • 3 replies
  • 0 Helpful

Online Chat

Has anyone had any success with online chat? For the past 3 days it tells me my wait time is 5/10mins and then I get nothing all day

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