Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

ThumbnailImage.png
JordanTA by EE Knowledge Specialist
  • 5811 Views
  • 0 replies
  • 0 Helpful

FW500 - Emergency Back UP Telephone

I have just become the proud owner of a FW500 telephone.  This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...

JoRo1948 by Contributor
  • 610 Views
  • 5 replies
  • 0 Helpful

No landline

Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I wou...

Chris764 by Investigator
  • 573 Views
  • 8 replies
  • 4 Helpful

Managing Call Protect

Hello,  We were recently moved from BT to EE.   However the EE website doesn't seem very complete.  I have tried logging in to our EE account to manage the Call Protect feature on our Digital Voice phone but each time I just get a page that says "SOR...

Cannot manage Digital Home features online

I  Cannot manage my Digital Home features online. I login to my ee account fine and select manage plans and manage Digital home but when I select (for example) Manage call Protect  I get ....Sorry! We couldn't find that page ...Any ideas where I shou...

Resolved! “Nuisance?”

HiI’ve just received a couple of calls, 5 minutes apart, on my EE ‘landline’I understand this is some kind of AI filtering of possible spam calls, but how can I make a decision if I can’t see the number? Is there a way to actually see the number?Than...

Marcoee by Skilled Contributor
  • 452 Views
  • 2 replies
  • 0 Helpful

Smart Wifi Pro + landline

I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...