Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
So having discovered we cannot turn it off, I want to set it to ring as long as possible.The EE app says it is on medium 7 rings (which is correct), but doesn't allow me to change it. Says "something went wrong", every-time I try to change it.Dialing...
Have just moved to EE from Plusnet in order to keep a landline. Have now received an email from EE saying that I have a special service (like a medical alarm or fax machine) linked to the landline. I don't. Can I just ignore this?
Had a code to access home phone messages when away. Can’t remember it how do I find it or change it
HiJust been moved from Plusner to EE. Can I use my old non digital phone ? I keep reading different info and need a bit of help.thanksPaula
It has been several months now, there is a dialtone, I can dial out, but when people call, they get the message that the number is not recognised.It has been passed onto the complaints team who are looking into it, only after numerous emails and spen...
I have contacted EE to set up the home phone line when I move in a couple of weeks. Very easy to talk to on the phone and sort things out. however, I have looked the the email regarding the move and it has my new address down, and then it says that t...
I am awaiting my digital home phone service to commence after moving from Plusnet. As a registered vulnerable user with poor mobile phone coverage, I need a working phone for safety etc. Can commencement of my service be done with some urgency please...
We are about to be moved from Plusnet to EE because we need to keep our landline (v. poor mobile coverage). I have some technical questions that I cannot get answered by Plusnet or EE.We currently use a Tp-link VR600 router (PPPoE), but from what I c...
I've just been checking my order progress, and found that I appear to have been allocated a new phone number for Digital Voice. I'm supposed to be migrating from an analogue PSTN line, currently with Plusnet, and taking the current number with me.I'm...
I have just become the proud owner of a FW500 telephone. This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...
