Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 5847 Views
  • 0 replies
  • 0 Helpful

Unable to change ringtone on handsets.

 Received 3  new HD handsets from EE to replace my old phones. Set up and synced the phones to my smart hub and annoyingly  I can only change the ringtone on handset 1, the other 2 phones keep showing “Error, not currently available.” Even when I att...

24117773 by Investigator
  • 2247 Views
  • 10 replies
  • 4 Helpful

Issues with phone ringing

Hello,I am having lots of issues with the EE Digital Home phone, when the phone rings Try to answer the call but as soon as I do the phone ends the call and going straight to voicemail. Have had the phone replaced by EE and the Router replaced, the a...

APACHE060 by Established Contributor
  • 352 Views
  • 1 replies
  • 1 Helpful

Resolved! Home Phone Plus

I have recently converted to EE broadband, including installing 2 home phones.  I have installed it all, but am having a problem with the Home Phone Plus.  If I receive a call, I can hear the caller, but the caller cannot hear me, no matter what I do...

BVR47 by Explorer
  • 460 Views
  • 4 replies
  • 3 Helpful

Resolved! Cant hear callers on digital phone

A recent problem seems to have developed with my digital phone. When somebody calls, they can hear me, but i cannot hear them. This happens on both the digital phone handsets I have, and with callers from more than one number.The handsets are less th...

Resolved! Disable Voicemail on Landline

Like many others it seems, I am trying to disable voicemail for my elderly mother.  It causes serious problems when people assume that because they left a message it will be listened too. I am guessing that the people who create these systems don't h...

mrj_et by Visitor
  • 9530 Views
  • 34 replies
  • 44 Helpful

HOME PHONE (LANDLINE)

When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...

DEAN1961 by Contributor
  • 678 Views
  • 14 replies
  • 3 Helpful

Digital Home Phone "Service not ready"

Hi,My digital voice home phone has been working fine, it is now claiming "service not ready".All bills are paid and everything is up to date.Why would this happen?Thanks in advance,Jons

Jons101 by Explorer
  • 676 Views
  • 3 replies
  • 0 Helpful

New phone

I phoned 150 and ordered a new monthly pay phone yesterday and they told me it was coming today, I haven’t received the phone today and I haven’t received a confirmation email or text, no tracking number or order nothing. I would like to know where m...