Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by • EE Knowledge Specialist
  • 14246 Views
  • 21 replies
  • 2 Helpful

Resolved! Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

AndrewO1 by • Visitor
  • 3628 Views
  • 22 replies
  • 10 Helpful

Exporting Contacts

Has anybody found a way to export their contacts from the EE hub? It is shown in the Help Documentation that there is an Export and an Import function which was available on the old BT Hub. I recently had an EE Technician exchange an EE hub that woul...

duncanC45 by • Investigator
  • 2076 Views
  • 11 replies
  • 6 Helpful

Resolved! Recent calls

I’ve recently gone onto digital home phone, my old account used to show recent calls made but now I can’t see to find it

Sarah528 by • Visitor
  • 207 Views
  • 2 replies
  • 1 Helpful

BT landline upgrade to digital service

I have a BT landline home phone and I have EE broadband.When the BT landline gets upgraded to the digital service, will I be able to continue with BT home phone and with EE broadband ?

lyG4 by • Investigator
  • 559 Views
  • 11 replies
  • 2 Helpful

super-fast customer service?

This afternoon I had a long conversation with a very nice-sounding customer service agent about the unwanted imposition of the 1571 answering 'service' when switching to a digital home phone.He insisted that there is no way it can be turned off. This...

Resolved! Control4 Smart system and EE Digital Phone

I have a Control4 home smart system being installed and it uses an Ubiquiti Cloud Max as the router before going to the Ubiquiti managed switch.There is no bridge option on the EE router as far as I am aware and if I plug the EE router in, I get doub...

Loud extention ringer with led,

We have moved from b.t analogue phone lines to EE full fibre digital. Need help with modernizing equipment. Louder extension with led replacement please. Any ideas please. 

John3232 by • Visitor
  • 180 Views
  • 1 replies
  • 0 Helpful

Resolved! Two phone adapters!

Moving to EE from Plusnet and have this week received the router and TWO phone adapters. I tried ringing EE to tell them, but there was a 45 minute wait to talk to a human. Shall I just squirrel the extra one away for a rainy day ? 

Dragoon by • Contributor
  • 487 Views
  • 5 replies
  • 6 Helpful