Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 9673 Views
  • 21 replies
  • 2 Helpful

Resolved! DIGITAL PHONES KEEP SYNCING

Hi,  I have had BT now EE for many years,  Recently my digital phone keeps syncing and stops me make or receiving phone calls.  Any ideas why?

ANGIE360 by Investigator
  • 537 Views
  • 6 replies
  • 4 Helpful

Digital home phone & Smart Hub

I’ve recently been migrated to EE Digital Home Phone, and I want to express how frustrating and disenfranchising this change has been as a long-standing EE customer. For nearly a decade I’ve used a third-party router with my EE broadband service with...

X2scoops by Explorer
  • 383 Views
  • 4 replies
  • 0 Helpful

Resolved! Can't send a voicemail from an EE phone to BT 1571

I have BT 1571 on Digital Voice and an EE mobile. Prior to Digital Voice,  I could leave a voicemail from my mobile on the 1571 landline service. Now, if I try to leave a voicemail, the mobile does not go to voicemail after the ringing time is up, bu...

RoseKing by Investigator
  • 1080 Views
  • 9 replies
  • 5 Helpful

Resolved! Digital Home Phone - International Calls

Hi there - I am an EE customer with digital home phone and have the Unlimited and International Pack. The price guide at https://ee.co.uk/content/dam/help/terms-and-conditions/price-plans/home/ee-monthly-home-price-guide-ess-all-rounder-31-july-2025....

Resolved! Add on package for landline calls plus £22.00 pm

I am really getting fed up with this service.  I took this package out because I want be able to phone a friend in Italy.  Every time I phone I get through, time to say, hi, and then it cuts off, so my friend has to call be back, at her expense.  Bee...

FH46 by Explorer
  • 478 Views
  • 7 replies
  • 1 Helpful

Answerphone

We have changed to EE from Plusnet our house landline has an answer phone and is set up. When anyone rings it cuts in after 7 rings gives a message about leaving caller name and number, gives the beeb but for some reason doesn’t record a message. I a...