Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 11633 Views
  • 21 replies
  • 2 Helpful

Resolved! No way to Export Contacts from Advanced Digital Phone

Hello allI Hope you are Well.I had Full Fibre 900 Ultimate Installed on 23 January which all went well.Previously I had the 72mb FTTC Package.I have an Advanced Digital Phone, purchased through EE, and when I accessed the HUB Manager for the Old HUB ...

Kncowans by Established Contributor
  • 999 Views
  • 13 replies
  • 3 Helpful

List of all numbers called and received

Hi folksIs there a way to see a list of all calls made and received on my home landline - including 'free' / 0800 numbers? The monthly bill only shows details of call made where there is a charge incurred.I switched over to an EE contract from BT and...

Resolved! Block list on digital phone

I have a couple of EE Digital home phones.One of the options is a ‘Red button’ to add current call to block list.I may have put a number in by accident, anybody know how to view/edit the blocked numbers.or alternatively how to clear any numbers store...

Posiedon by Established Contributor
  • 656 Views
  • 6 replies
  • 7 Helpful

Resolved! charged for a phone line and services

Hi, When my bt line was changed to the new superfast lines it stopped all my phone sockets from working, yet I have been chargedfor the number and services none of which I had !  Can I get a refund from the last few years?

Resolved! Landline receiving calls but cannot call out.

Despite wanting to stay with BT had to move broadband and landline to EE. Landline allows calls to be received but I cannot dial out as have no ring tone. Have no call barring and my contract includes landline so what is this problem and how can it b...

JenC36 by Investigator
  • 2508 Views
  • 7 replies
  • 2 Helpful

Resolved! Continuous ring

My phone has a continuous ring when anyone calls.  I have bought a new handset but the problem is still there.  Could it be a fault on the line.

Flipit by Visitor
  • 243 Views
  • 1 replies
  • 1 Helpful

Resolved! Impossible to Communicate with BT or EE

Despite sitting on the phone for hours to the BT/EE help/support number I have not managed to speak to anyone.  I am not alone with this same complaint.  The phone just rings and rings and nobody answers.I am being moved over to Digital Home Phone an...

Argento by Visitor
  • 306 Views
  • 1 replies
  • 1 Helpful

BT Decor 2600 issue

We have a BT Decor 2600 phone. It works perfectly when connected to the EE Router. If used in a different room using the Home Phone Adapter it is possible to send/receive calls but the phone never actually rings on an incoming call. We are only aware...

lucky131 by Visitor
  • 352 Views
  • 2 replies
  • 0 Helpful