Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 10806 Views
  • 21 replies
  • 2 Helpful

Resolved! Landline receiving calls but cannot call out.

Despite wanting to stay with BT had to move broadband and landline to EE. Landline allows calls to be received but I cannot dial out as have no ring tone. Have no call barring and my contract includes landline so what is this problem and how can it b...

JenC36 by Investigator
  • 2152 Views
  • 7 replies
  • 2 Helpful

Resolved! Continuous ring

My phone has a continuous ring when anyone calls.  I have bought a new handset but the problem is still there.  Could it be a fault on the line.

Flipit by Visitor
  • 190 Views
  • 1 replies
  • 1 Helpful

Resolved! Impossible to Communicate with BT or EE

Despite sitting on the phone for hours to the BT/EE help/support number I have not managed to speak to anyone.  I am not alone with this same complaint.  The phone just rings and rings and nobody answers.I am being moved over to Digital Home Phone an...

Argento by Visitor
  • 246 Views
  • 1 replies
  • 1 Helpful

BT Decor 2600 issue

We have a BT Decor 2600 phone. It works perfectly when connected to the EE Router. If used in a different room using the Home Phone Adapter it is possible to send/receive calls but the phone never actually rings on an incoming call. We are only aware...

lucky131 by Visitor
  • 255 Views
  • 2 replies
  • 0 Helpful

Resolved! Non digital phone on digital voice

I never use my landline except for taking calls from an intercom to which I respond with the hash key. I've just had my service transferred to digital.My old (digital) phone doesn't seem to work for the intercom any longer - although the hash key doe...

58BM by Investigator
  • 2060 Views
  • 15 replies
  • 5 Helpful

Compatibility with Home Phone Adaptors

We have just switched to EE from BT. After some effort, 4 x home phone adaptors should in theory make old telephones work. Indeed they did - for a while. But now 3 - a trim phone, a BT Duet 20 phone, and a Southern Telecom phone - have all stopped wo...

wisefool by Visitor
  • 234 Views
  • 1 replies
  • 0 Helpful