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Digital home phone

TraceyEE
Visitor

‎31-08-2026 10:48 AM

My handset has unregistered itself. Have followed all the instructions to sort it. How on earth do you actually get to speak to an EE human being? 

0 Helpful
3 REPLIES 3
JimM11
Maestro
Maestro

‎31-08-2026 11:23 AM - edited ‎31-08-2026 11:25 AM

@TraceyEE Help menu is a good starting place.

ee.co.uk/help/contact-ee

Set up your Digital Home Phone service | Home Phone Help | EE

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-08-2026 12:19 PM

Try calling EE CS on the Freephone no.(Opt 1) in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ali_A
EE Community Support Team

‎31-08-2026 04:21 PM

Hi @TraceyEE 

Which handset and router do you have? 

Have you tried restarting / resetting your router? 

Ali 

0 Helpful