Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
A few weeks ago I moved from Plusnet to EE and therefore transferred from analogue voice to EE's digital voice. Everything worked for about three weeks until someone left a message on voicemail (1571 service). I listened to the message and then delet...
I have been converted to Digital Voice (against my will). How do I do call diversion (smart divert) from my landline remotely?I assume that in this day and age I can do this via the app but I can't seem to find it.I work from home and in the event of...
Similar to many other cases I've read on here. We have, today, migrated from a Plusnet copper line to EE full fibre. We were moved by Plusnet and given a guarantee of retaining our phone number when moving to EE and digital voice. Our move happened ...
Recently got EE full fibre and homophone. Went for the Home Phone Plus as it has ringer boost for those with hearing issues. I've tried changing the hearing boost settings and the change of tone but seems to be the same ringtone no matter what setti...
Will my EE Digital Home Phone service work using a BT Smart Hub 2?
Please help. I am losing the will to live. Was sent a new router to plug my phone into because of the switch to DV. It never did really work again and I spent hours on the phone with BT (at that time). Got it working a bit but not as good as before b...
Some EE salespeople came to my door and convinced me to switch from Virgin Media to EE.Was first told nothing would change then need an engineer visit to install yet another wire.Its already kind of strange that they placed the order then and there w...
I am wanting to export my contacts from the EE hub but when I get into the contacts tab, there is only import contacts but no export contacts. I have used bothe the app on my phone and also the 192.168.1.254 on the internt.Can anybody help please.
