Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
The DTMF tones on my EE Homeplus handsets are “squelching” rather than emitting a clear “beep” tone. This causes failure of DTMF tone operated menus etc when using the handset keypad buttons. If I reboot the hub the tone restores to a “beep” for one...
I recently switched from BT to EE for broadband and TV and the new EE router and extenders seem to work fine, while the TV service remains much as it was with BT. However, I had BT home phones already which are the HD models and connect wirelessly to...
My digital home phone is not working. Very feint dialling tone. Can't make or receive calls. I don't have access to a mobile phone, as that's broken! (Different network) Any technicians there. My broadband is working fine. Thank you
Hi, I have had BT now EE for many years, Recently my digital phone keeps syncing and stops me make or receiving phone calls. Any ideas why?
I’ve recently been migrated to EE Digital Home Phone, and I want to express how frustrating and disenfranchising this change has been as a long-standing EE customer. For nearly a decade I’ve used a third-party router with my EE broadband service with...
I have BT 1571 on Digital Voice and an EE mobile. Prior to Digital Voice, I could leave a voicemail from my mobile on the 1571 landline service. Now, if I try to leave a voicemail, the mobile does not go to voicemail after the ringing time is up, bu...
I cannot make calls out as mybphone seems permentnly engaged but can receive incoming calls. Advice, please?
Hi there - I am an EE customer with digital home phone and have the Unlimited and International Pack. The price guide at https://ee.co.uk/content/dam/help/terms-and-conditions/price-plans/home/ee-monthly-home-price-guide-ess-all-rounder-31-july-2025....
I am really getting fed up with this service. I took this package out because I want be able to phone a friend in Italy. Every time I phone I get through, time to say, hi, and then it cuts off, so my friend has to call be back, at her expense. Bee...
