Digital Home Phone

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

Digital Voice issues

HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...

Resolved! current landline number

if i change from my current provider to ee can i keep my original landline number..i have read quite a few on here have been told yes but then found out it changed..

Resolved! Switch from BT

I answered a cold caller (big mistake) from EE and switched from BT to EE. Promised help to set up, the rep organised a date for Open Reach to call. Asked if I would like to keep my phone number - yes.Open reach didn’t come, I was given a new phone ...

Resolved! Cannot access messages left on Landline ***************?

Cannot access messages left on Landline ***************? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

HD Home Phone doesn't ring and ringtones aren't available on handset

I recently switched from BT to EE for broadband and TV and the new EE router and extenders seem to work fine, while the TV service remains much as it was with BT. However, I had BT home phones already which are the HD models and connect wirelessly to...

Resolved! No Caller ID since change over. Why?

Recently my caller ID on my phones has gone!i have had Caller ID for years and it was great especially to not pick up the phone to obviously spurious calls but now it has gonei am at a loss as to why this changed as i have not changed my account at...

Resolved! Cannot get old phone to ring but works ok otherwise

Four calls later, still stuck with Digital Home Phone

I moved house back in November and had issues moving the Digital Home Phone. Service on it had been patchy in my old address, but I didn't have it for long before my home move.After some work, EE managed to get the phone live in my new property. Issu...

Deco X73 DSL

Hi, can someone help please I have replaced my EE smart hub with a Deco X73 as a router. The EE hub would not connect correctly to my current Deco mesh,(no issues on BT broadband) The internet is working fine along with a stable mesh wifi. My problem...

Resolved! Where's the phone????

Signed up to EE from Plusnet with the service transferring on 18th December. Part of the attraction was the digital phone offer, which Plusnet couldn't provide. Strange this seeing as their the same group and the Plusnet guy sorted out the deal. Anyw...