Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by • EE Knowledge Specialist
  • 14251 Views
  • 21 replies
  • 2 Helpful

Resolved! How do I use this BT telephone ?

We have had these four hands-free telephones for years and I can answer it, and make a call.But all the other buttons are a mystery to m !More to the point -  how do I access what I want ?Top left is written - "Menu" the button below that simply has ...

RobinClay by • Investigator
  • 901 Views
  • 7 replies
  • 1 Helpful

Resolved! Smart Hub 7 plus with Unifi

We are just about to get EE  150Mbps full fibre with the smart Hub 7 plus router/modem.We have a secured Unifi network (VLANs for trusted devices, IOT, security cameras erc).  This is currently connected to the Plusnet router which is setup in bridge...

Andy1T by • Investigator
  • 3019 Views
  • 27 replies
  • 5 Helpful

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Andrea02 by • Investigator
  • 2545 Views
  • 13 replies
  • 4 Helpful

Resolved! Digital phone switch

Hi my digital phone switch is due to happen today (Wed 23nd April) but I won't be back to my house till Friday 24th April. Can I assume it'll be OK to connect everything on Friday without my contract being suddenly ended tonight? I found information ...

M0ags1e by • Explorer
  • 807 Views
  • 3 replies
  • 0 Helpful

Landline

My landline is not working properly since I changed over from Plusnet. There are folk who cannot get through when they phone from their landline and others from there mobile.,

Resolved! Block/Deactivate SMS to Landline

Hello, is there a way to completely reject sms, at all times, from being received by (digital/voip) landline?I tried calling the number for adjusting the settings but it only allowed me access to curfew times.There was no option to switch it off, whi...

NotGaz by • Investigator
  • 695 Views
  • 1 replies
  • 1 Helpful