digital home phone
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27-01-2025 04:26 PM
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27-01-2025 04:33 PM
EE accepted my order to provide a digital home phone on 19th December 2024 and said that it would take 48 hours complete. On 21st December they told me it was complete. However, 39 days later it has never worked, despite visits by both EE and Openreach engineers. I am at my wits end. During numerous conversations followed by promises by EE to give me the service that they are already charging me for nothing has changed. Emails to EE complaints get no response. Help!
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27-01-2025 06:20 PM
@nivenforrest Do you have any form of landline equipment installed on the DV service at present, phone plugged into the back of the router, a phone plugged into a DVA etc.?

- Home Phone Adapter flashing red - Will not connect to homehub2 in Broadband & Landline
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- HOME PHONE (LANDLINE) in Digital Home Phone
- You can't place an order right now as you have an open order in Digital Home Phone