Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 11633 Views
  • 21 replies
  • 2 Helpful

install

I GOT THE COMPLETE EE PACKAGE PHONE INTERNET AND TV FOR MY MUM AND DAD AS THEY ARE BOTH IN THEIR LATE SEVENTIES I WAS TOLD THE ENGINEER WOULD SET UP EVERYTHING BUT HE ONLY CONNECTED THE FIBRE BROADBAND TO THE HOUSE AND I WAS LEFT TO CONNECT ALL THE B...

Where has my automatic reply gone?

I used to have an automatic response on my BT4600 phone asking any callers not on my caller list who they were and what they wanted.I now have the new EE Home Phone Plus which 'apparently' is an upgrade to digital. But I now do not have a response op...

bakersboy by Investigator
  • 1212 Views
  • 1 replies
  • 2 Helpful

Resolved! Landline

I have  recently upgraded to smart hub pro but my landline doesn’t work with the new hub. I’ve plugged the phone care into the phone port and the phones power source is fine. It worked perfectly with my previous router 

Tim291 by Explorer
  • 462 Views
  • 2 replies
  • 2 Helpful

EE Home Phones

Hi I have purchased the EE home phones.  I have changed the setting in 1571 for a long length of time before the phone automatically goes to answering machine - I do not think 5 rings is enough time - Does anyone know how you can changing the number ...

Razza124 by Investigator
  • 506 Views
  • 6 replies
  • 0 Helpful

Landline phone adapter not pairing to hub

New customer, our package started today.Ordered landline and received confirmation on email and text about it being in my package. My app says I have to add it.I have 2 home adapters (its a BT call blocker phone)  and connected everything but the pho...

ZDA by Explorer
  • 516 Views
  • 4 replies
  • 1 Helpful

Resolved! Digital Home Phone switch

Just been switched and have an old handset.  Would like to buy the dedicated EE digital home phone so I am making full use of the service.is it just me or is it impossible to purchase one from the Ee store?  I’m on the verge of buying from some weird...

0x0 by Investigator
  • 656 Views
  • 6 replies
  • 1 Helpful

Resolved! Disable Voicemail on Landline

Like many others it seems, I am trying to disable voicemail for my elderly mother.  It causes serious problems when people assume that because they left a message it will be listened too. I am guessing that the people who create these systems don't h...

mrj_et by Explorer
  • 20175 Views
  • 50 replies
  • 62 Helpful