Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
I have had issues with my phone since switching to EE and they have multiplied since full fibre was installed. I am using BT Digital phones. One won’t work at all, all I get is a ‘musical’ tone and the other occasionally works but more often shows “S...
Installed a few days ago (in January 2025), I now have an EE Home Phone Plus handfree phone on a BT fibre network.(The previous internal wiring is now disconnected. The hub is connected to the incoming fibre. The phone is in another room, the base pl...
I have been transferred from BT onto a new E.E. 24 month broadband and landline contract.Up until now I have been using a BT Halo Home Hub.E.E. have sent me a Home Phone Adaptor V2, but not a new E.E. Home Hub.I finally managed to speak to a lady on ...
My EE Digital Voice service constantly stops working. I get a engaged beeping sounding tone. A router restart used to temporary fix the issue but that no longer works. I restarted the router 3 times. Powered off everything for a while and tried re-re...
Since changing my BT router to an EE one, I can no longer save the ring tone on my handset, I enjoyed a nice classical music clip which I can still select however it does not keep this when I use it very frustrating
This is urgent: I lost my landline number on 11th of December 2024 when my EE account was transferred by EE, without my consent, to BT, with whom I previously had my account. The account was immediately transferred back and there was no problem with ...
I have DV with one Alexa DV phone, and four legacy DECT phones whose base station goes through a Digital Adapter.So nothing plugged into the router.Today I had a call, missed it (my fault), picked it up on 1571 on one of the DECT extension phones, li...
When I agreed to transfer to EE from BT on 29th July 2024 I only found out that my landline number had changed when I checked the EE-app to know when the new service would be operative ( 13th Aug). I rang EE immediately and was told there was nothin...
I already have Digital Home Phone and my telephone number is the same as it has always been for this house - the area code denotes the major area exchange the call used to pass through, the next two numbers the satellite exchange of my village, and t...
