Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
Since signing up to EE's digital home phone, my TrueCall screening system has stopped working and I can no longer send or receive SMS messages on my phone. Why?
I don't know what the difference is with digital and none digital as a careline that is plugged into a phone line is only a voice over as you can't see the person you are speaking to you can only hear the person voice and the digital voice over is th...
On 19 Nov engineer switched my landline from BT to EE but now my landline won't accept incoming calls, and the buttons on my handset won't register options. Contacted EE and was told that switch over would be complete yesterday but situation is still...
I'm fairly new to EE, but I'm sure that, in "Digital Home Phone" in the EE app, there was an option to stop incoming calls. I've switched off Voicemail (by contacting EE), and it may well be since that point that I've lost the option to prevent incom...
For the last two weeks we have had the same problem. We can make a call to POLAND using our landline (DIGITAL PHONE), but those in POLAND cannot call us in UK? We can call our phone, as can others in the UK. They can call others in POLAND as can oth...
Hi all,Just wanted to see if anyone else has dealt with this specific headache after switching to EE broadband.I got a landline purely for my aging parents to call me—it's cheaper for them, and they have my old number (which they rely on for fast-dia...
When a bank or whoever rings and asks to enter a PIN on the keypad (on a BT 8500), it doesn't work. Also saying the PIN doesn't work as the automated voice suggests trying. This is another in a long line of faults, the very same thing was meant to be...
How do I get rid of the green message light on my landline phone when there are no messages?
Hi,Im wondering if it is possible to remove the box below the open reach box as I don’t have a house phone? There is a little cable connecting the 2 boxes though, or is this a job for an EE engineer? Thanks in advance
I currently have a pay as you go digital voice/full fibre brodband package with EE and my contract ends on 16th November 2025. When I tried to get a quote for broadband from Vodafone they asked if I wished to keep my current landline number, which I...
