Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

ThumbnailImage.png
JordanTA by EE Knowledge Specialist
  • 13272 Views
  • 21 replies
  • 2 Helpful

Resolved! charged for a phone line and services

Hi, When my bt line was changed to the new superfast lines it stopped all my phone sockets from working, yet I have been chargedfor the number and services none of which I had !  Can I get a refund from the last few years?

Resolved! Landline receiving calls but cannot call out.

Despite wanting to stay with BT had to move broadband and landline to EE. Landline allows calls to be received but I cannot dial out as have no ring tone. Have no call barring and my contract includes landline so what is this problem and how can it b...

JenC36 by Investigator
  • 3196 Views
  • 7 replies
  • 2 Helpful

Resolved! Continuous ring

My phone has a continuous ring when anyone calls.  I have bought a new handset but the problem is still there.  Could it be a fault on the line.

Flipit by Visitor
  • 331 Views
  • 1 replies
  • 1 Helpful

Resolved! Impossible to Communicate with BT or EE

Despite sitting on the phone for hours to the BT/EE help/support number I have not managed to speak to anyone.  I am not alone with this same complaint.  The phone just rings and rings and nobody answers.I am being moved over to Digital Home Phone an...

Argento by Visitor
  • 420 Views
  • 1 replies
  • 1 Helpful

BT Decor 2600 issue

We have a BT Decor 2600 phone. It works perfectly when connected to the EE Router. If used in a different room using the Home Phone Adapter it is possible to send/receive calls but the phone never actually rings on an incoming call. We are only aware...

lucky131 by Visitor
  • 505 Views
  • 2 replies
  • 0 Helpful

Resolved! Non digital phone on digital voice

I never use my landline except for taking calls from an intercom to which I respond with the hash key. I've just had my service transferred to digital.My old (digital) phone doesn't seem to work for the intercom any longer - although the hash key doe...

58BM by Investigator
  • 2534 Views
  • 15 replies
  • 5 Helpful