Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 4862 Views
  • 0 replies
  • 0 Helpful

Number allocation question

I already have Digital Home Phone and my telephone number is the same as it has always been for this house - the area code denotes the major area exchange the call used to pass through, the next two numbers the satellite exchange of my village, and t...

WillKirk by Skilled Contributor
  • 362 Views
  • 4 replies
  • 1 Helpful

Resolved! Hub connection

Many thanks to  EE Aberdeen help line for fixing my connection problem... both the operator and Tech person ... Alan of the tech  division kept me informed of the procedure, and also connected me back to my old phone number...  We now have " lift off...

Happyme6 by Visitor
  • 309 Views
  • 1 replies
  • 2 Helpful

New EE hub, no landline

Had a new EE smart hub set up yesterday and now our BT digital home service is not working. I have done everything they say but it will not pair. The adapter [BT] just keeps flashing green. Any ideas? Thanks 

Resolved! House Move

I have contacted EE to set up the home phone line when I move in a couple of weeks. Very easy to talk to on the phone and sort things out. however, I have looked the the email regarding the move and it has my new address down, and then it says that t...

Digital Voice elderly parents

Background: My father (88, with heart failure, cognitive decline, and kidney failure) was sold a digital home phone service by his local EE shop in July 2024. Since then, we’ve encountered ongoing, severe issues with the customer journey and service ...

700 limited package

According to the info on pricing there is pay pay per use, limited 700 min, unlimited and unlimited+international plans for home phone.Cannot find anywhere within the app the option to add 700minsPay per use is just ridiculous and extortionate in thi...

J55C by Contributor
  • 555 Views
  • 3 replies
  • 1 Helpful

Resolved! Digital Voice and Second Line

HiMy mother 83 has recently moved over to EE and Digital Phone / fibre to the home.If someone rings her and she answers the phone , Normally a Panasonic DECT  but she does have corded phones with AdaptorsThen someone else calls her she has to phone c...

emjga by Visitor
  • 372 Views
  • 1 replies
  • 2 Helpful