Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 5093 Views
  • 0 replies
  • 0 Helpful

Resolved! Digital Voice Adaptors not working - again

I have three Digital Voice adaptors using the previous copper-wire BT telphones. The adaptors have proved to be unrpredictable and unreliable. Initailly, before changing to three adaptors, I bought two new BT wireless telephones and one-adaptor. The ...

5Pandas by Investigator
  • 553 Views
  • 3 replies
  • 1 Helpful

Resolved! Voice Mail problems

I have a BT4600 Advanced Call Blocker answerphone which has served me well when it was connected via a landline. I am not getting the same level of satisfaction now that I have plugged it into my broadband router, principally because the messaging fa...

bernwend by Visitor
  • 387 Views
  • 2 replies
  • 3 Helpful

Resolved! YEALINK VIOP CONFIGURATION NIGHTMARE

Hi All,I have a newly upgraded landline to digital. I purchased a yealink W73P cordless phone to use on the new line as we use tyhem at work and im really happy with them. I purchased an unlocke phone from a 3rd party provider and from what i can gat...

Drew8346 by Explorer
  • 3249 Views
  • 9 replies
  • 4 Helpful

Resolved! BT digital phone handset connect to EE Router

I moved over from BB to EE full fibre today, not overly impressed but thats another story.I have 2 BT digital phones. I'm trying to connect them to the EE router by pressing the WPS button but nothing is being sent to these phones.  Anyone know if th...

MUSH247 by Investigator
  • 478 Views
  • 3 replies
  • 2 Helpful

POOR SERVICE and ADVICE

I have had issues with my phone since switching to EE and they have multiplied since full fibre was installed. I am using BT Digital phones. One won’t work at all, all I get is a ‘musical’ tone and the other occasionally works but more often shows “S...

Resolved! Sound from phone too faint

Installed a few days ago (in January 2025), I now have an EE Home Phone Plus handfree phone on a BT fibre network.(The previous internal wiring is now disconnected. The hub is connected to the incoming fibre. The phone is in another room, the base pl...

Digital Phone Adaptor

I have been transferred from BT onto a new E.E. 24 month broadband and landline contract.Up until now I have been using a BT Halo Home Hub.E.E. have sent me a Home Phone Adaptor V2, but not a new E.E. Home Hub.I finally managed to speak to a lady on ...