Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
My parent's have been charged £79.99 for a Digital Voice hybrid phone. We were told when agreeing the contract that this would be debited on the first bill then credited on the next bill. But the "expected next bill" amount is showing as £45.99 which...
I am trying to manage Call Protect and add favourites as per the followingAdd to favourites onlineopen the EE app or go to ee.co.ukgo to Plans and Subscriptionschoose Digital Home Phonego to Call Protect then Managefrom the three tabs at the top clic...
I have been having problems receiving calls from one particular land line number (our doctors) - the handset does not ring and goes straight to voicemail. The number isn't blocked and there are no call protect features enabled. All other incoming ca...
We have a "digital voice" landline which has a really poor quality app to access the divert facility, you can never be sure whether you're able to access it or you find yourself "locked out for 20 minutes" etc. our situation is that we have 5 or 6...
Since transferring from coper to fibre broadband I've been unable to receive calls from non EE mobiles. Calls from other networks just ring with no voicemail and calls from EE / BT landlines do cause my phone to ring but the voice doesn't connect. I...
Hi all could somebody please help i have the digital handsets for over the internet calls incoming calls only ring once then hangs up but numbers in my contacts will ring as normal
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
I logged a case with EE some to weeks ago. I can't add blocked no.'s received on my home phone through the EE app ( BT Call Protect). I used to be able to, but now a permanent msg on EE comes up 'We can't load this info. It's not your fault, it's o...
