Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 6626 Views
  • 8 replies
  • 0 Helpful

EE Home Phone Plus Ringtones & Accessibiilty features

Recently got EE full fibre and homophone. Went for the Home Phone Plus  as it has ringer boost for those with hearing issues. I've tried changing the hearing boost settings and the change of tone but seems to be the same ringtone no matter what setti...

Afd by Contributor
  • 604 Views
  • 5 replies
  • 2 Helpful

Resolved! Landline doesn’t work after switching to digital service

Please help. I am losing the will to live. Was sent a new router to plug my phone into because of the switch to DV. It never did really work again and I spent hours on the phone with BT (at that time). Got it working a bit but not as good as before b...

AMayes by Investigator
  • 718 Views
  • 7 replies
  • 8 Helpful

Resolved! Digital Phone Transfer

Some EE salespeople came to my door and convinced me to switch from Virgin Media to EE.Was first told nothing would change then need an engineer visit to install yet another wire.Its already kind of strange that they placed the order then and there w...

Resolved! Export contacts from hub

I am wanting to export my contacts from the EE hub but when I get into the contacts tab, there is only import contacts but no export contacts. I have used bothe the app on my phone and also the 192.168.1.254 on the internt.Can anybody help please.

GTech5x by Investigator
  • 723 Views
  • 8 replies
  • 1 Helpful

Resolved! current landline number

if i change from my current provider to ee can i keep my original landline number..i have read quite a few on here have been told yes but then found out it changed..

rehtnap by Visitor
  • 457 Views
  • 1 replies
  • 1 Helpful

Resolved! Switch from BT

I answered a cold caller (big mistake) from EE and switched from BT to EE. Promised help to set up, the rep organised a date for Open Reach to call.  Asked if I would like to keep my phone number - yes.Open reach didn’t come, I was given a new phone ...

DCNS1 by Explorer
  • 592 Views
  • 2 replies
  • 3 Helpful