Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
We have just connected up our new smart hub & now our home phone handsets say “No voice service on the hub”. I have gone through setting on the handsets and registered them but it has not helped.
Just called my landline number from my mobile expecting to enter my pin to pick up my messages but suddenly that facility seems to have disappeared so now I need to call voicemail from my home phone and set it up again.Problem is that I don't use a S...
I've moved to EE from BT 11 months ago , and received an SH318 hub and two new phonesMy phones stopped working about 10 months ago.If I try to call out I get a dial tone, I call the number and nothing no audio.When I receive calls it rings, I answ...
Got an engineer in yesterday while I was at work and didn’t connect the digital voice phonesurely he should have connected this as well as I can’t get it to connect with the online instructions makes you wish you had never changed like a lot of peopl...
I have tried to access the Managing subscriptions but i get a message saying it isnt working. I tried logging in the App but it says i need a 6 digit passcode but the text message does not arrive even after e=requesting a resend, The phone number is ...
Hi,I am new to forum.Just joined EE today, from another supplier, have new router with cables and home phone adaptor. Transfer and set up so far very clean, and straight forward, apart from not receiving phone calls. Am I supposed to do anything?Al...
Been in touch with EE about this but so far no resolution or problem ‘found’.Whether my iPhone or my friend’s or my father’s, if Call Forwarding it set to forward all calls to the home phone, anyone calling said mobile number gets a busy signal.Any o...
Hi,My digital voice home phone has been working fine, it is now claiming "service not ready".All bills are paid and everything is up to date.Why would this happen?Thanks in advance,Jons
I am using Digital Home Phone with a Panasonic phone connected to the hub.Initially the caller ID showed only the number of the caller.In the last few months the word ' Nuisance?' is also shown for some callersFrom where is this additional informatio...
I have a friend who has been upgraded to EE FTTP. His home phone is connected to his router in the house, but he has an office in the garden connected back to the house via Ethernet, but has lost access to the office phone as obviously the copper ser...
