Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 6194 Views
  • 8 replies
  • 0 Helpful

Resolved! current landline number

if i change from my current provider to ee can i keep my original landline number..i have read quite a few on here have been told yes but then found out it changed..

rehtnap by Visitor
  • 446 Views
  • 1 replies
  • 1 Helpful

Resolved! Switch from BT

I answered a cold caller (big mistake) from EE and switched from BT to EE. Promised help to set up, the rep organised a date for Open Reach to call.  Asked if I would like to keep my phone number - yes.Open reach didn’t come, I was given a new phone ...

DCNS1 by Explorer
  • 579 Views
  • 2 replies
  • 3 Helpful

Resolved! No Caller ID since change over. Why?

Recently my caller ID on my phones has gone!i have had Caller  ID  for years and it was great especially to not pick up the phone to obviously spurious calls but now it has gonei am at a loss as to why this changed as i have not changed my account at...

Four calls later, still stuck with Digital Home Phone

I moved house back in November and had issues moving the Digital Home Phone. Service on it had been patchy in my old address, but I didn't have it for long before my home move.After some work, EE managed to get the phone live in my new property. Issu...

Moose__UK by Contributor
  • 1086 Views
  • 17 replies
  • 5 Helpful

Deco X73 DSL

Hi, can someone help please I have replaced my EE smart hub with a Deco X73 as a router. The EE hub would not connect correctly to my current Deco mesh,(no issues on BT broadband) The internet is working fine along with a stable mesh wifi. My problem...

ned6161 by Explorer
  • 780 Views
  • 4 replies
  • 2 Helpful

Resolved! Where's the phone????

Signed up to EE from Plusnet with the service transferring on 18th December. Part of the attraction was the digital phone offer, which Plusnet couldn't provide. Strange this seeing as their the same group and the Plusnet guy sorted out the deal. Anyw...

Re: Re: phones for use with EE digital home phone

I just added digital phone to my broadband package for a new home phone number and EE allocated a number with the incorrect area code where I lived 3 months ago. All my new existing address details are on my account so why on earth EE did this I’ve n...

Surboy by Investigator
  • 538 Views
  • 8 replies
  • 5 Helpful