Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
This is urgent: I lost my landline number on 11th of December 2024 when my EE account was transferred by EE, without my consent, to BT, with whom I previously had my account. The account was immediately transferred back and there was no problem with ...
When I agreed to transfer to EE from BT on 29th July 2024 I only found out that my landline number had changed when I checked the EE-app to know when the new service would be operative ( 13th Aug). I rang EE immediately and was told there was nothin...
I already have Digital Home Phone and my telephone number is the same as it has always been for this house - the area code denotes the major area exchange the call used to pass through, the next two numbers the satellite exchange of my village, and t...
Many thanks to EE Aberdeen help line for fixing my connection problem... both the operator and Tech person ... Alan of the tech division kept me informed of the procedure, and also connected me back to my old phone number... We now have " lift off...
Had a new EE smart hub set up yesterday and now our BT digital home service is not working. I have done everything they say but it will not pair. The adapter [BT] just keeps flashing green. Any ideas? Thanks
I have contacted EE to set up the home phone line when I move in a couple of weeks. Very easy to talk to on the phone and sort things out. however, I have looked the the email regarding the move and it has my new address down, and then it says that t...
Background: My father (88, with heart failure, cognitive decline, and kidney failure) was sold a digital home phone service by his local EE shop in July 2024. Since then, we’ve encountered ongoing, severe issues with the customer journey and service ...
According to the info on pricing there is pay pay per use, limited 700 min, unlimited and unlimited+international plans for home phone.Cannot find anywhere within the app the option to add 700minsPay per use is just ridiculous and extortionate in thi...
HiMy mother 83 has recently moved over to EE and Digital Phone / fibre to the home.If someone rings her and she answers the phone , Normally a Panasonic DECT but she does have corded phones with AdaptorsThen someone else calls her she has to phone c...
