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Home phone

Buddysmum1
Visitor

‎24-08-2026 02:16 PM

Since moving toEE my home phones have not been reliable, losing power very quickly and now will not record any incoming. message from voicemail. I still need this phone for business. I cannot change the recorded message which came with the package to let people know it’s not working. 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-08-2026 02:23 PM

@Buddysmum1 : Sounds like a fault with the phone itself if its answerphone is not working properly. Power loss would suggest the battery needs replacing.

What model of phone is it?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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JimM11
Community Hero
Community Hero

‎24-08-2026 04:18 PM

@Buddysmum1 If it is anything else on EE's digital side, from the help linked below.

Manage and use your home phone | Home Phone Help | EE

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