Scam calls

JJ818
Explorer

I  have had two scam calls two days in a row…both claiming to be from the fraud dept of my bank… When I asked which bank I use he couldn't tell me…then said he was phoning from the bank of England!  I have blocked both numbers… however… I have read about a scam call service for mobile users..can this not apply to my landline as well?  Sky have a feature called sky talk shield..a free service that forces callers to say who they are before they are connected…UNLESS you have added  number to your star list..could EE have a similar feature please? I’m getting sick of it…

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

@JJ818 : Are you receiving these calls on an EE landline? Is it on Digital Voice (DV)? If so, it does indicate some calls in its CLI as "Nuisance ?".

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JJ818
Explorer

Yes on my landline. Sick of it… btw your clink shows as   404 page cannot be found

XRaySpeX
EE Community Star
EE Community Star

@JJ818 : Sorry, I somehow truncated it. It should read:

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@JJ818 The EE service help. What EE consider for call protect, the Sky Feature is not available, but you may have it depending also what your phone can do, worth a check on that.

How to avoid and prevent spam | Security Help | EE

Call Protect | Home Phone Help | EE

edbostan
Established Contributor
Established Contributor

I believe EE/BT have Call Guardian where you have to identify yourself for the call to be put through

@edbostan More off a useful handset feature if i remember correctly.