All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Dear Company. I would like tell big thanks Lewis from Didcot EE Store for his helpful with my renewal contract with EE.He was really helpful nice communication I really appreciate it his attitude. Thank a lot Lewis again,but another guy George from...
I have just been moved from BT to EE and cannot find any reference to the contract length.
Hi I was wondering why my bill is so high?
I added the Roam Abroad pass to each of our 5 mobiles prior to a recent holiday to Norway.Why does my latest bill have both a £2.90 daily charge plus the £15.00 per month charge for each mobile?
I have recently moved to another provider and I am unable to log into my ee account to check my final bill. How can I find this bill? I moved on the 19th August.
Dear Team, Today I have completed a cooling off period form, do you know how long will it take for EE to approve my contract cancellation ?
I just want to change my payment card
Hi All,So I received I text message to today off EE stating that they haven't produced a contract for me since I purchased a phone back in June 2022. Anyway the text messaged said that since it is their fault that I can cancel free of charge. And hav...
Hello,It does not give me the option to pay via my EE bill on anything above £40 on Microsoft store.Is there any way around this?Thanks
But it keeps asking me to pay upgrade fee and when went onto chat they said only if you trade in a phone and asked nicely where dose it say that, There answer on my account and been trying to find it but all get is this picture
