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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14353 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24897 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49922 Views
  • 55 replies
  • 13 Helpful

My contract has been cancelled

Hi can I get my contract back . It’s been cancelled . I was having issues with payment . I want to make payment now because I’m settled now. Is there  by any way I could have my account back 

Jmessent by • Investigator
  • 212 Views
  • 1 replies
  • 0 Helpful

Resolved! Contract

Can you check to see if I can get a phone in contract for my son 

Brad15 by • Visitor
  • 207 Views
  • 1 replies
  • 0 Helpful

Upgrade?

Enquired about upgrading phone on a shared plan that had been running (contract) since September 2021 and had ended September 2023 and was informed I wasn’t eligible to upgrade yet? Please advise ? 

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