Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Struggling to pay my bill

HiI am struggling to pay my bill this month. Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24CheersNeil

changing direct debit

Hi I have logged on and changed the account for my direct debit. However it hasn't changed the direct debit for the device payment, what do I do please?

Payment and billing

I payed my bill that is still one my account and says not payed when I have payed it and you have now turned my line of I am not paying a bill twice sorry my line needs to be put back on and my bills updated as I have payed it

Billing for personal & business

I have both personal and business contracts with EE. When I login, it is through my personal login. I click on my personal bill to understand or view the full bill and it takes me to a break down of my business contract. The site does not allow me to...

Re: Unable to make calls

Can’t pay my bill as there is a problem

Resolved! Invoice

Where do I find my invoice? It's probably obvious, but I can't find it anywhere!

Resolved! Want to know my contract details of iPhone 13

Hii I wanted to know my contract details of iPhone 13 pro max and when it is going to end ?

Resolved! Re: My account

Hi I want to reduce my plan to sim only

Adding my plan and changing billing details

Hi, I’ve tried linking my device and it won’t work I can’t see how much data I have left and when the next payment is, also I got sent a new card as I got scammed and need to change the details with you so I don’t miss a payment and I don’t know how ...

Resolved! Do EE still have a live chat service? I can't seem to find it!

Do EE still have a live chat service? I can't seem to find it!I can't call during work hours and i can't get through on the phone in the evenings.