Change of ownership

[Dianeramsey]

I upgraded my mobile phone account I bought for my Daughter it’s been over 3 months how can change owner ship to her name online 

thank you 

[Chris_B]

@Dianeramsey  No you can not.  You have to call customer services to request this and your daughter has to pass a credit check also before this is done.  You both need to be present if possible.  If not possible a code will be given to you to pass to her so she can call and give that code. 

[Dianeramsey]

Thank you 

[bristolian]

Hi @Dianeramsey 

Details of the process to change the legal ownership of an EE pay-monthly account are on this EE help page under "transfer to a friend, colleague or family member"

[Dhruvpandya7]

How long it will take to transfer ownership once credit pass on call or physical by both side approval?

[Lesley_W]

Hi @Dhruvpandya7 

Once all of the checks are completed and successful, the transfer would be done there and then on the same phone call. It would be moved over straight away. 

Hope this helps.

Lesley