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Wrong address

Sarahbaby1982
Visitor

‎28-08-2024 10:03 PM

Hi, I've just ordered a new SIM but realised that I hadn't changed my address when I recently moved

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‎28-08-2024 10:17 PM - edited ‎28-08-2024 10:19 PM

Hello @Sarahbaby1982 

You should call EE on 150 or from another phone using the number in my Signature. Them you forgot to update your adddess and being sent to the old one.  They should cancel that sim and send you a new one to the correct address.