Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Correct name and surname

hello I have rang you and asked you to correct my name on my account but it seems you still spell my name the same . my name is Farzaneh xxxxxxxx please correct spelling. [Mod edit: Please do not share personal details such as your full name, as you...

Contract phone

Hi

Bill

How do I download a copy of my last bill

Owe money

I owe £50 pounds to you OK so how do I go about paye it direct debit on here let me know from Charmaine phone bill

Re: Bill

I. Just want to pay my bill,Iv been trying for days now I’m in arrears.I thought you took payment from me.

Promise to pay

Good afternoonI had a huge personal bill this month that enabled me to pay my EE bill on time. They offered to extend my payment date for 30 days which I did. If after the 30 days I still cannot pay for the bill will I get my services suspended and t...

Resolved! Mobile

I need to know if I’m getting the iPhone 15

Data

I need to transfer Data

Resolved! Allowance

Where do i find my monthly allowance?

What’s going on pay my bill?

I need to pay my bill what’s going on with the app