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How to de activate e SIM card and account ?

Azada
Visitor

‎03-09-2024 12:20 PM

I got E SIM card in July then the whole August I was out of the country and obviously the payment didn’t go through my bank for some reason . Now I am back , and when I logged in it shows my account has been closed . So what should I do ? Thank you 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-09-2024 01:49 PM

@Azada : Your a/c has probably been suspended for non-payment. You'll need to call CS to discuss what can be done.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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