29-11-2023 02:11 PM
I’m trying to turn off itemised billing but can’t see how to do it. How can I cancel it? I feel like this is a stealth tax which everyone pays every month because it’s not obvious how to turn it off.
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29-11-2023 02:16 PM
@HG987 : You need to call CS to cancel it. It's not controlled online.
29-11-2023 02:16 PM
@HG987 : You need to call CS to cancel it. It's not controlled online.
15-04-2024 08:46 PM
I rang them yesterday and requested it to be taken off. Still not done very disappointed. Wish I stayed with my previous provider
15-04-2024 09:04 PM
@Yvette2629 It should be removed from your account when your monthly cycle starts again as you pay pro rata so you’ve already paid for it this month.