Community Activity
Order
I ordered my phone on the 7th of May and it still isn’t with DPD how much longer should it take?
WebSocket disconnection
The site online-go.com uses WebSockets to connect the browser to its servers. Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s. This happens every time.It always happens when conn...
Pin issue when delivered to store
Ive ordered a new phone for store collection due to working late, had a txt saying was being delivered to store today with a time slot, I had some time off work as i had a doctor's appointment so thought I'd collect whilst was at it as is round the c...
Ongoing roaming issues in EU
I spoke to CS about not being able to make outgoing calls to UK numbers while roaming in EU and was told it's an ongoing issue they are aware of it and working on a fix. After reading some posts on here, it appears that it's been going on for a while...
Resolved! Hybrid Connect - What use is it if you can't use EE kit?
I've apparently got the EE Works Package with 900mb download and Smart Hybrid Connect.Due the the level of restrictions on both the WiFi6 and WiFi7 offerings (No VLAN's, Poor WiFi in my house etc) I have had to defer to using my own router, switch an...
6month Apple TV+
Hi. Can anyone help me. I have recently switched from Sky to EE.I was told I could receive 6month free trial with Apple TV+. When I clink on the link to activate and am diverted to Apple to register, it says I have to pay from month one and doesn’t m...
Apple Music benefit not linking
Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...
My EE sim
I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile
Angry, ruddy angry
Message stating 'Not registered on network' for two days now. To try and talk to someone is impossible and losing patience fast.
I have returned all my kits since switching from BT to EE,yet I get messages to
Ww need it and you told us there was no charge.