Community Activity

Order

I ordered my phone on the 7th of May and it still isn’t with DPD how much longer should it take? 

Megan182 by Investigator
  • 56 Views
  • 9 replies
  • 0 Helpful

WebSocket disconnection

The site online-go.com uses WebSockets to connect the browser to its servers.  Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s.  This happens every time.It always happens when conn...

denishowe by Investigator
  • 55 Views
  • 2 replies
  • 0 Helpful

Pin issue when delivered to store

Ive ordered a new phone for store collection due to working late, had a txt saying was being delivered to store today with a time slot, I had some time off work as i had a doctor's appointment so thought I'd collect whilst was at it as is round the c...

Jay385 by Investigator
  • 2 Views
  • 0 replies
  • 0 Helpful

Ongoing roaming issues in EU

I spoke to CS about not being able to make outgoing calls to UK numbers while roaming in EU and was told it's an ongoing issue they are aware of it and working on a fix. After reading some posts on here, it appears that it's been going on for a while...

pwalk by Established Contributor
  • 293 Views
  • 10 replies
  • 2 Helpful

Resolved! Hybrid Connect - What use is it if you can't use EE kit?

I've apparently got the EE Works Package with 900mb download and Smart Hybrid Connect.Due the the level of restrictions on both the WiFi6 and WiFi7 offerings (No VLAN's, Poor WiFi in my house etc) I have had to defer to using my own router, switch an...

MukeMan by Contributor
  • 129 Views
  • 8 replies
  • 11 Helpful

6month Apple TV+

Hi. Can anyone help me. I have recently switched from Sky to EE.I was told I could receive 6month free trial with Apple TV+. When I clink on the link to activate and am diverted to Apple to register, it says I have to pay from month one and doesn’t m...

Apple Music benefit not linking

Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...

Mags51 by Investigator
  • 48 Views
  • 7 replies
  • 1 Helpful

My EE sim

I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile

290 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Angry, ruddy angry

Message stating 'Not registered on network' for two days now. To try and talk to someone is impossible and losing patience fast.