Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

How do you talk to EE customer service

How on earth do you talk to someone to complain about being overbilled?

Resolved! End of contract - can I continue?

What happens at the end of an ee pay monthly phone contract - can I continue to use the phone, and what is the monthly cost?

Resolved! EE not cancelling contract within 14 days cool off.

Hope someone can help! I agreed to a mobile 4G wiFi contract on the 23rd April and received the hub etc on 24th. It wasn't suitable, poor signal and difficult to set up, and I phoned to cancel the contract on the 27th. I was assured I would have no ...

I have several lines on my account for several months ive been trying to find w

I have several lines on my EE account. For some reason for months now I'm unable to reduce ..downgrade 2 of my sims. Or upgrade aims or have new devices..I've called EE so many times..they either cut me off or fob me off I finally spoke to someone to...

I need to wait to get another phone on my contract?

Hello, I've got a phone with airtime plan for my wife on Monday from an EE store, and when I went to pick it up Wednesday ( because I'm a new costumer I couldn't get it delivered to my house), I wanted to get the second phone for me on the same contr...

Samsung watch 6

How comes I am being charged for 2 samsung 6 watches

Resolved! Lost and stolen

Hi I’ve lost my mobile I have sim only deal with you I need cancel have new one sent out thank you

Contracts & Billing

Forum Posts

EE Upgrades: All you need to know

How do you talk to EE customer service

Resolved! End of contract - can I continue?

Resolved! EE not cancelling contract within 14 days cool off.

I have several lines on my account for several months ive been trying to find w

I need to wait to get another phone on my contract?

Samsung watch 6

Resolved! Lost and stolen

Removed SPEND CAP but still unable to make calls

Out of contract and still paying full price?

Want to stop my auto debit for a few days as I am travelling

I was led to believe that HONOR Tablet was free? How do I complain?

Re: Turn off parental controls

First EE Mobile bill charges

iPhone Full Works - Friends and Family

Mis sold mobile plan