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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59591 Views
  • 69 replies
  • 14 Helpful

Move from EE to O2

Hi because of work related reasons, i'm going to move from EE to O2 .. my contract ended with EE but still got sim plan running and data allowance renews on 29th April.. do I need to get in contact with EE customer services to stop  this plan or when...

neil1002 by • Investigator
  • 2294 Views
  • 3 replies
  • 1 Helpful

phone bill

i was charged this morning £132.28 but last month i was charged £110.42 i dont know why its gone up 

over Payment

i am in a 2 years contract with EE. My monthly payment is £22 and some penny. My contract ends next month. For some reason they took £44.88 from my this month bill. I am very disappointed. I want to know why this happened and i want my money back. Th...

Family plan or second contract

Hi thereMy partner is currently with other provider and would like to join EE. I was thinking of either getting a second contract for myself but then I looked up there is a Family Plan? How do I set it up online? Are there any discounts? My partner c...

Re: Money out account

I paid my bill on the app Thursday and shows overdue now. Money has left my acc. I didn't receive the usual immediate email either. Spoke to someone on Fri and they said give it until Mon. The app is full of bugs in the payment section.

VinnyS by • Investigator
  • 513 Views
  • 5 replies
  • 0 Helpful
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