24-04-2024 09:25 AM
Hello.
I had the 6 months free Apple TV that I then continued and the first bill is for 2 months worth £17.98 (2x £8.99)
why is this ?
24-04-2024 12:01 PM
Hi @Wilf1172
Welcome to the community.
If you speak to our Mobile Care team, they'll be able to look into that for you.
Chris
28-08-2024 12:01 AM
I seem to have received the same issue as well with 2 payments for Apple TV under the same phone number:
Apple TV+
£8.70
Apple TV+
£8.99
28-08-2024 08:51 AM
Hi @drdelorian_123.
Thanks for coming to the community.
It may well be a part month charge where it has started charging during the last bill month, meaning the first one is a part charge and the second one is for the month ahead, but if you get in touch with our billing guides they can check your account to see what is happening.
Michael