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Apple TV 2 month charge

Wilf1172
Visitor

Hello. 
I had the 6 months free Apple TV that I then continued and the first bill is for 2 months worth £17.98 (2x £8.99) 

why is this ? 

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Wilf1172 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to look into that for you.

Chris

I seem to have received the same issue as well with 2 payments for Apple TV under the same phone number:

  • Apple TV+

    £8.70

  • Apple TV+

    £8.99

Michael_D
EE Community Support Team

Hi @drdelorian_123.

Thanks for coming to the community.

It may well be a part month charge where it has started charging during the last bill month, meaning the first one is a part charge and the second one is for the month ahead, but if you get in touch with our billing guides they can check your account to see what is happening. 

Michael