Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61336 Views
  • 69 replies
  • 14 Helpful

Resolved! EE help bill

I have been with EE now for 10 years and never missed a payment. However the worst has happened and my partner has found himself with no job. This leaves this months bills for me to work out. Has anyone had any experience with EE and lowering or paus...

Resolved! How do I pay my bill?

 I was redirected here, from the BT website, after clicking on 'Pay my bill', but can't seem to find any way, to pay the bill. I can chat about paying the bill, or many other subjects. I'm very busy, and just want to pay my bill. I don't even know if...

Resolved! Bill

Does anyone know if I can lower the cost of my contract at all by changing data allowances etc?

Contact ended

Hi can anyone help me, my phone contarct ended in march how do I cancel the contarct and would I be able to just pay for the sim on contarct 

Robyng by Visitor
  • 411 Views
  • 2 replies
  • 2 Helpful

Charges

Why do I keep getting charged without knowing I pay my bill then I got charged and EE taking more money out of my account I want to report it but I don’t know where do. There it two times they charged me when I didn’t get told there will be charges I...