Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Lu4 0DS

Re: want to pay my bill

I have been unable to pay my bill as today is my billing date. I hope I wouldn’t be penalised for this as I learn the app is down for now.

Upgrade Anytime - Fee Discount as device is damaged under warranty?

Good day, I got my Pixel 7 reparied at the start of the year via EE and when I got it back it was suffering issues. There is issue with battery life and the mobile data cuts out randomly. Obviosuly this is out of my control. They have told me it is ...

What financial help does EE give to their customers like ovo.

Contract billing

Has anyone noticed that there bill has suddenly risen?? For what reason?? & did anyone get any notification about it??

Resolved! New monthly sim

Just got my new pay monthly sim when I linked it to my app it says there is a 50 pounds deposit

Resolved! Remaining Device payment

I am using monthly EE contract device for Two years contract. But since a few month I am suffering from device connectivity issue. How I see remaining monthly device payment without sim plan?

EE Charged 500£ after contract ends for iphone contract

I had 24 month contract with EE for Iphone. I switched to pay as you go after 24 month. Now EE took 500£ from direct debit. Why should I pay this ?

Resolved! Does a monthly discount show on account

If i have being given a better/cheaper deal over the phone and it was discounted does that not show on my account?It is showing £30 per month but i was offered it at £15 a month? also only show 10gb but got offered 125gb?

Paid Monthly

WHAT IF YOU GET PAID MONTHLY , COULD YOU HELP WITH THIS , AND CAN IT BE IM PERSON IN A STORE ?