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Contract ending and Lenovo Tablet

Pasdutout
Explorer

‎25-09-2024 01:07 PM

Will the payments in respect of the tablet I got at the same time as my mobile phone end automatically, or do I need to cancel it separately please?  I'm changing to pay as you go for the phone. 

1 REPLY 1
Alex_H
EE Community Support Team

‎25-09-2024 05:01 PM

Hi @Pasdutout,

Welcome to the EE Community

Your phone and tablet would be on separate contracts so would need a separate cancellation request for each. Did you call up to request your mobile phone be moved to Pay as you go? Did you put in the cancellation notice on your tablet at the same time? 

As if not you would be best contacting us again on 150 to put in the notice for the tablet. 

Alex