Contracts & Billing

Re: How to contact ee by email

I have not received anything about the debt in my name. Most likely a letter was sent to my old address. I did not receive any e-mail or message. I want to pay the debt registered in my name. If you contact me via e-mail, I can send my number. I want...

Downloading old bills

Hi, I need to download the last few months of my mobile invoices, not just the most recent one (which I can see an option to do).  Can someone tell me how to download the last six months of your invoices, please?  thanks!

Change Card details

Hello! I’ve bought a knee phone and I am paying about £40 a month for it and I want to change the card details and not sure how to pay this. please help

walking in America next year for 6 months

I hope to go walking in America next year for 6 months and ideally would like to keep my phone , but not be hit by daily £2.30 roam charges. is there anyway around this? Thanks 

Direct debit set up

Is there a problem with the direct debt system at the moment. I’ve been trying for 2 weeks to set one up and it keeps timing out. 

cant access invoices

Hello we have had letter stateing our account 209737605 is going to be suspened for non payment of invoices but i cant access the invocies very easierly is there a way to get invoices emailed every month rather than logging in as i cant find them whe...

What are the improvements into our contract

Please sen to my accounts mumber from EE

20% discount not showing on my first bill

Hi,I recently joined EE, I called up to add a 20% discount from EE perks to my contract. This discount is not showing on my first bill, is this normal or has the discount not been added to my account properly?