Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

No SIM and need to contact EE to query contract. Email?

Hi,Currently on an operational deployment with the British Army and have no mobile SIM network as forms of communication, I need to flag my bills as an issue, I’m also not currently using the SIM/Network. I was under the assumption of this would be m...

AppleCare Services

I have cancelled one of my lines which contract ends 19th May however I have just received a text saying thanks for choosing Applecare Services for your new device? I havent ordered a new device so where do I cancel this cover does anyone know please...