All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I need to see my monthly bill as it’s much higher than normal, but have been searching my account for nearly an hour now trying to find it. Why don’t I look at my EE account? I was but can’t find the bill, obviously not the only one that has this pro...
Can you send ja copy of my bill to *************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi, your Direct Debit payment has failed on your EE account. We'll try to take it again in approx.7 days time, so please have the funds ready. If this payment fails a one-off charge of £5 will be added to your account. Please don't make a card paymen...
Hello, got my bill today and my main plan got charged twice!! In the attached photo there is a second charge one for 70 odd pound and one for 7 pound!!! I have no idea why I am getting charged twice for one plan!!! It’s taking the mick!! I changed my...
Want to find out how much my bill is
I have paid my bill today but it still says that I own more
I have got bill which is 32 pounds are deducted from My account! I want to know what is actual package of EE mobile network?
Can anyone answer the following. I’ve had a bill date come through for on or after the 7th May but my bank account is showing it coming out on the 8th of May. Do you know if that will be the date it’s taken (8th may)
Hi Chris, If you are on a SIM only contract and lose your phone, will the new phone that you buy need to have a different phone number? Also will you need to keep paying on the contract for the previous SIM and also take out and pa...
