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How do I register power of attorney with you

John-m
Visitor

Hi

My Mum has taken out a EE contract but she has know gone into a home and we need to take over the management of her account. How do I register power of attorney with you.

 

John

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

The process is probably similar to that of Ill Health in Change my account in the case of a life event

If you think I helped please feel free to hit the "Thumbs Up" button below.

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James_B
EE Community Manager
EE Community Manager

Hi @John-m,

 

Welcome to the EE Community.

 

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

 

Thanks

 

James

I need to do the same (ie register a PoA) but cannot see who to do this on any of the forum threads, please can you send me details. Thank you. 

Linzi_H
EE Community Support Team

Hi @roberthawker 

Welcome to the community.

For advice on registering a power of attorney, please contact us so we can help further.

Linzi 

Thanks but your weblink just shows me the generic contacts page that has no specific information about who I should call for PoA. Can you provide me with a phone number please? 

Katie_B
EE Community Support Team

Hello @roberthawker

To register a power of attorney we would need you to contact us. 

Our customer care team can be contacted by calling 07953 966 150 or by calling 150 from an EE handset. 

Katie