Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I ordered a new hub via phone on Friday and was told it would arrive today(Monday) ee say they have dispatched it to Royal Mail at 1:45 am this morning and Royal Mail have confirmed this but have not said weather they have received it yet, should I s...
I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...
I have been notified by Openreach that our area are now on a full fibre broadband network. They have asked me to contact EE (or alternative) to place an order to progress a Government voucher. However I am having difficulty in informing EE (I believe...
Hi, I recently bought the £39 for 30 days of Wifi. It worked for a day on my laptop, and then stopped working afterwards. Every other device I’ve tried using has worked. Essentially, I connect to the Wifi, and it doesn’t redirect me to the log in pag...
Hello,I requested for my broadband to be updated to Fibre over 2 months ago.Order keeps getting cancelled before the Engineer appointment to do the external work.Getting no updates from EE apart from 'internal error, should be fixed shortly'.Constant...
Been with EE on copper broadband for the last 2 years and EE convinced me to go fully fibre. They came to install the new fibre optic cable from the pavement to my house & couldn’t complete it due to a blockage in the underground service pipe. It was...
Hi, my home broadband is not working since 24th January 25. Please let us know how long taking time for fixing it.
My full fibre contract is due for renewal in a couple of months and as things stand, EE are offering the best deal from ISP's that I've heard of and use Openreach. We're currently on Full Fibre with an Openreach ONT, so is changing ISP just a matter ...
For some reason my small bt box in my bedroom isn’t connecting to my main box. Anyone know how I can pair them? I’ve tried pressing the pairing button on the bt router downstairs but still not connecting together
