Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been charged for my old broadband and my new broadband so it looks like my old broadband has not been cancelled
I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone. How do i...
I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...
I’ve cancelled my EE broadband contract but not received the returns bag. Any idea how I can request this?!
Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period). I also requested a tech guy to check out my wifi as it has a few issues. One of the things that came up was that my existing router may require upgrad...
Just moved from Virgin to EE 2 days ok. Managed to connect all other devices to the Wifi except my Epson ET2720 printer (which worked fine on old internet). I have tried everything:Uninstalled and reinstalled driversDone a factory and hard reset on t...
UPnP was not working on my Xbox series x, I tried to reset my modem and router with the UPnP turned off to reset it. Now my router won’t connect to the broadband. I live in Torquay, Devon. Is anyone else having service issues, currently, in this are...
I was persuaded by an EE rep when upgrading my Apple Watch to get EE broadband via the switch service. I explained it was all in my gf’s dad’s name as we both live with him and he said that wasn’t a problem, so I agreed but explained that we would ne...
Just upgraded my full fibre broadband from BT to EE and I use my own router directly plugged in to the ONT.when I was on BT I had to use the details below on my router settingsUsername - bthomehub@btbroadband.comPassword - BT Does this need to be upd...
First off the Smart Hub Pro with Wifi 7, is rock solid and fast.But here's the rub: for the poor souls who believe the extenders supplied with the Smart Hub Pro will provide coverage around anything other than a small, terraced, or semi-detached hous...
