Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,Now I am not sure if this is a dead thread. It has been a horrendous day setting up my EE WiFi with extender problems etcMy Laptop is old 2016, but currently running on Windows System: Windows 11 Home. I refuse to replace my laptop, because it...
Why did I change to EE - because Plusnet withdrew their landline service. Worst decision ever. 2 days after agreeing a contract I received an email fron EE asking for their equipment back or pay £85. I had not received any equipment. I contacted the...
Hi there. My equipment has arrived, but the engineer isn’t coming out until Saturday, does anyone know if I can set up the equipment myself and cancel that appointment? My switch over date is on Saturday, does anyone know if I can move that date up? ...
My 24 month term for 1.6Gbps is coming to an end in June. EE supplied a Wifi6 router and a couple of extenders. If i go to upgrade (no option to downgrade it seems) I get offered roughly what i have just now, cost wise.A couple of questions for the ...
We are having a new hub fitted on Friday after being with virgin for many years. Openreach are coming out to reinstate the phone line. All I can see coming into our 1930s house are two wires red and black and these are on a wiring block with some oth...
No landline. No Mesh system. Previous Internet provider asking for termination payment. What CON are you pulling?
I have EE Broadband and I am trying to work out if the use of a Dynamic IP may be causing the issues I am having with Disney+, or if there is anything else I can do in the Smart Hub to fix or mitigate the issue?The problem is being constantly asked i...
The advertisement on tv is faulse advertising!! The most reliable broadband provider!! I’ve had this useless service for 12 months now and it has never worked properly since day one!! And still not working properly now!!! And ee doesn’t seem to care ...
I can link the extender to the hub with no issues, but as soon as I unplug it to move it to where I hope it will live, it seems to loose it memory of the connection.I live on a farm so I want to locate the extender high up in one of our barns so I ge...
