Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiI'm trying to link my broadband account with my phone account but I'm unable to do so using the app or from calling 150 customer service. Any suggestions? Many thanks
I've just moved over to EE from BT and I now can't connect to my Solis solar panel inverter & Ginlong data logger. All was working ok under the BT set up - seems like too much of a coincidence that it won't connect on same day as new EE hub etc insta...
Hi all I was told when I rang BT when I tried to cancel the Tv package that I needed to change package and therefore a new broadband pack needed to be sent out. They changed me from Halo to Fibre 50 and I went through a few painful days of changing e...
Hi, There seems to be a known issue between EE Routers (Smart Hub Pro) and Sky Q boxes where the connection will drop on the Sky box within 10-15 mins of connecting.After a lot of online searching, the problem appears to be that the Sky Q box require...
Sick to death of my home broadband dropping. It is so random. It could go off for 1 to 10 minutes at a time. Every time I do a service check through mobile app my internet comes back. It's a real pain. I can't report it as it is just so random.
SummaryWe got 500mb FTTP broadband installed about 4 months ago and from day one I had set it up to use OPNSense running on our home server virtualised under Proxmox. (Never even opened the brand new EE router).It has been working flawlessly up until...
Hiya all, In need of some help here. This is regarding safeguarding in this Digital World. It appears that protecting your children is becoming harder and harder!The situation is concerning parental contact. The EE Smart Router Manager does not appea...
Good evening had EE broadband installed today the engineer left without setting up the TV box and hybrid connect. I've done the box without issues but the hybrid connect won't connect constantly flashes with an aqua blue and 2 bars noticed it has a S...
I have just taken out an ee broadband contract at the same address that my wife already has ee broadband (out of contract) will we have to cancel the current broadband or will this happen automatically?
We have recently switched from a BT Hub to EE Hub and our landline phone is now fully digital. We have found that some call centres and stores that we call on our landline which have a menu to get to the desired team ("Press 1 for Sales, Press 2 for...
