Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I thought it was supposed to be better network. I moved from BT to EE and the WiFi is rubbish. It drops signal. Can't get a good signal on my mobile either. Can't access my broadband account. Won't accept my details , eventhough I tried changing det...
can someone tell me if their EE broadband isnt connecting with tv laptop phone etc....
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
I called EE today and they agreed to switching the tariff back to fibre 500 which is what I originally ordered but then upgraded to fibre 700 but wouldn’t honour the £5 discount. I was still within the 14 day cooling off period seems a bit mean but p...
Can someone to the love of god help me? I have been moved from bt to ee and the upload lag ping for gaming is like 3k jitter. i am wanting to try fix this by getting new third party hub but unsurprisingly ee hub isn’t great to do this and will get do...
This is second day with no internet and also wifi calling, ringing them is of no help as all they say is it’s an outage power problem, think we pay a lot of money for the privilege of their internet and could at least keep us updated on how long thi...
Hi everyone,Just wanted to share my experience and hopefully get some advice or help from EE.I recently upgraded my router from the EE Smart Hub Plus to the Smart Hub Pro, staying on the same broadband speed. Since day one, I’ve had nothing but issue...
I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...
Raspberry Pi VPN gateway with dynamic DNS, WireGuard, and NAT66A reproducible, fully annotated runbook for deploying a dual‑stack VPN gateway on Raspberry Pi OS Trixie with EE broadband, Dynu dynamic DNS, WireGuard, and NAT66. This guide is anonymis...
I cant find any way to raise a support ticket by email or through a support web page - most of the time I can't phone up from where I'm working, so it's very frustrating trying to get someone at EE to help - even the EE X.com account just has an auto...
